Jul 25, 2025
Why Hire Professionals When You Can Get Scammed By Blue Diamond?
They showed up on moving day and suddenly hiked up the price — no reason, no warning, just “this is what it is.” Total bait and switch. The guy who showed up got on the phone and called someone named “Mo” to negotiate a new price. Then they manhandled my stuff like it was trash. My TV arrived cracked, and my YSL purse vanished. When I asked about it, I got the classic “we’ll check the cameras” line — and then radio silence. They ignored my texts and calls like I was the problem. It gets worse: they didn’t even finish the job themselves. They outsourced my move to some random company without telling me, and that driver called me telling me that his truck broke down and asked me for gas money in order to deliver my belongings to my house. Mo was either MIA or feeding me lies. He gave me an 800 number to file an insurance claim— it went right back to him. Then he gave me another number that said Blue Diamond wasn’t even insured with them. Eventually, he claimed he opened a “case” with some guy named Abrahim. Shockingly, I never heard from him either. This company is shady, unprofessional, and completely careless. They stole from me, lied to me, and made my life hell. If you value your belongings — or your sanity — stay FAR, FAR away.
Jan 21, 2025
Would definitely use them again.
They did a great job for me. They responded quickly, were available when I needed them, and most importantly, were very careful with my items. Would definitely use them again.
Jan 18, 2025
The movers with this company were super amazing.
The movers with this company were super amazing. They arrived in a timely manner and were really nice. Upon getting to my new place, there were some challenges, but they were very understanding and stayed additional time.
Mar 12, 2025
Super frustrating experience
Where do you start? Sales company, moving company, and customer service are all liars. Guaranteed pick up in 2 day window? They show up at 9 pm and ask if you're ready. Then, they send one poor fool for the whole packing and moving deal, and make an excuse that someone canceled. Sorry. Then, they "guarantee" your stuff will arrive 7 days from dispatch date. 3 weeks later, you're just thinking you got scammed and they took your stuff. But don't worry, if you're lucky, they'll delivery it the last day of the contract (21-30 business days) so you can't sue them. When your life arrives, you'll have a lot of items you didn't before, and many missing that you sent. Xbox, ladders, etc. Whatever is worth money will be "lost". But good luck filing an insurance claim, bc the inventory they make just said 80 boxes. Complete scam
Jan 04, 2025
The movers were great.
The movers were great. He was quick to get in touch and set up a time that met my schedule. The movers had a tough route to navigate and did so with no issues. Will definitely call again if the need arises.
May 08, 2025
Super frustrating experience
I’ve never seen a crew work so slowly in my life. They arrived late and took almost an hour just to start loading the truck because they were getting organized. Once they began, they took frequent breaks and moved at a snail’s pace. A job that should have taken three to four hours dragged on for almost seven, and I ended up paying extra for their inefficiency. It felt like they were deliberately dragging it out to inflate the bill.
Jan 03, 2025
They did a great job.
They did a great job bringing up a heavy dining room table and 6 chairs to my apartment. Both men were courteous and nice,, and were careful with the furniture,
Nov 29, 2024
Would definitely recommend for moving!
The movers were very helpful, hardworking, and responsive to my questions, concerns, and important information regarding the transport of my piano. They handled the item with care despite getting caught in pouring down rain. Would definitely recommend for moving!
Nov 29, 2024
I can't thank these guys enough!
I cant thank these guys enough! I had a last minute long distance move that I needed to get done and they responded right away and were able to take care of me in such a short time. They were very efficient and fast. Could not recommend enough!
Nov 16, 2024
Two thumbs up.
These guys worked hard moving our piano! They used great care with the piano and with our home. I would definitely recommend them to anyone!
