Moving company in Kansas City, MO
They lied about pricing when they showed up it was $1500 higher than quoted, all movers showed up high and disoriented. They also said 2 boxes with valuable stuff went missing throughout the transport. They denied ever having them. Which they stole it. Never book here!
Where do you start? Sales company, moving company, and customer service are all liars. Guaranteed pick up in 2 day window? They show up at 9 pm and ask if you're ready. Then, they send one poor fool for the whole packing and moving deal, and make an excuse that someone canceled. Sorry. Then, they "guarantee" your stuff will arrive 7 days from dispatch date. 3 weeks later, you're just thinking you got scammed and they took your stuff. But don't worry, if you're lucky, they'll delivery it the last day of the contract (21-30 business days) so you can't sue them. When your life arrives, you'll have a lot of items you didn't before, and many missing that you sent. Xbox, ladders, etc. Whatever is worth money will be "lost". But good luck filing an insurance claim, bc the inventory they make just said 80 boxes. Complete scam
The movers with this company were super amazing. They arrived in a timely manner and were really nice. Upon getting to my new place, there were some challenges, but they were very understanding and stayed additional time.
They showed up on moving day and suddenly hiked up the price — no reason, no warning, just “this is what it is.” Total bait and switch. The guy who showed up got on the phone and called someone named “Mo” to negotiate a new price. Then they manhandled my stuff like it was trash. My TV arrived cracked, and my YSL purse vanished. When I asked about it, I got the classic “we’ll check the cameras” line — and then radio silence. They ignored my texts and calls like I was the problem. It gets worse: they didn’t even finish the job themselves. They outsourced my move to some random company without telling me, and that driver called me telling me that his truck broke down and asked me for gas money in order to deliver my belongings to my house. Mo was either MIA or feeding me lies. He gave me an 800 number to file an insurance claim— it went right back to him. Then he gave me another number that said Blue Diamond wasn’t even insured with them. Eventually, he claimed he opened a “case” with some guy named Abrahim. Shockingly, I never heard from him either. This company is shady, unprofessional, and completely careless. They stole from me, lied to me, and made my life hell. If you value your belongings — or your sanity — stay FAR, FAR away.
He and his crew helped me with a small move today. They did an amazing job, treated my items with care and moved quickly. No complaints at all, they made my move so much smoother.
They did a great job bringing up a heavy dining room table and 6 chairs to my apartment. Both men were courteous and nice,, and were careful with the furniture,
They are great! They were quick and careful with my things. Also efficient with the breakdown and assembly of furniture. Couldn’t have had better service!
They made the move so easy. They were so fast and efficient. Hired them to move a room of boxes and two pieces of furniture. It was a very reasonable quote and outstanding value for the money. I hope to never move again in life lol. But if I do I will call them they made moving worry free.
Incredible experience from start to finish I was confident when they gave me the estimate they did everything I asked them to and then some. We had a couple of stops they never complained just worked hard the entire time to do what I needed. Thank you so much for taking the dress out of moving and making it affordable.
I’ve never seen a crew work so slowly in my life. They arrived late and took almost an hour just to start loading the truck because they were getting organized. Once they began, they took frequent breaks and moved at a snail’s pace. A job that should have taken three to four hours dragged on for almost seven, and I ended up paying extra for their inefficiency. It felt like they were deliberately dragging it out to inflate the bill.
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Reviews summary
Recommended based on user reviews
They did a great job bringing up a heavy dining room table and 6 chairs to my apartment. Both men were courteous and nice,, and were careful with the furniture, ... Read More
90 reviews
They made the move so easy. They were so fast and efficient. Hired them to move a room of boxes and two pieces of furniture. It was a very reasonable quote and outstandin ... Read More
They did a great job putting together my dressers from IKEA. He was responsive, accommodated to my schedule, and the quality of work was amazing. 10/10 I would recommend ... Read More
I had a commercial elliptical that needed to be moved down two flights of steps. It was very heavy in a small space. They did it fast and was very professional. I would d ... Read More
He and his crew helped me with a small move today. They did an amazing job, treated my items with care and moved quickly. No complaints at all, they made my move so much ... Read More
Very responsive to work requests from the beginning to the end of project. Throughout move they were always courteous and respectful of customers needs. Highly recommend ... Read More
They stole my 14 items. Some items were damaged I contacted them about the damaged and stolen. They did not answer. The movers were not impression The driver was lazy. ... Read More
Did an excellent job with my 1 bedroom apartment move - got everything done quickly and efficiently even though I had some items that were bigger than expected. Would hig ... Read More
They are great! They were quick and careful with my things. Also efficient with the breakdown and assembly of furniture. Couldn’t have had better service! ... Read More
He and his team did a fantastic job for our move! They were great with transport and moving heavy objects while being careful with the house.
Communication was amazing through the entire project. This was the easiest part of my move!! Would definitely recommend.
Blue diamond movers LLC is a fully licensed and insured moving company with a strong presence across Missouri, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Blue diamond movers LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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