Moving company in Kansas City, MO
They lied about pricing when they showed up it was $1500 higher than quoted, all movers showed up high and disoriented. They also said 2 boxes with valuable stuff went missing throughout the transport. They denied ever having them. Which they stole it. Never book here!
Where do you start? Sales company, moving company, and customer service are all liars. Guaranteed pick up in 2 day window? They show up at 9 pm and ask if you're ready. Then, they send one poor fool for the whole packing and moving deal, and make an excuse that someone canceled. Sorry. Then, they "guarantee" your stuff will arrive 7 days from dispatch date. 3 weeks later, you're just thinking you got scammed and they took your stuff. But don't worry, if you're lucky, they'll delivery it the last day of the contract (21-30 business days) so you can't sue them. When your life arrives, you'll have a lot of items you didn't before, and many missing that you sent. Xbox, ladders, etc. Whatever is worth money will be "lost". But good luck filing an insurance claim, bc the inventory they make just said 80 boxes. Complete scam
They showed up on moving day and suddenly hiked up the price — no reason, no warning, just “this is what it is.” Total bait and switch. The guy who showed up got on the phone and called someone named “Mo” to negotiate a new price. Then they manhandled my stuff like it was trash. My TV arrived cracked, and my YSL purse vanished. When I asked about it, I got the classic “we’ll check the cameras” line — and then radio silence. They ignored my texts and calls like I was the problem. It gets worse: they didn’t even finish the job themselves. They outsourced my move to some random company without telling me, and that driver called me telling me that his truck broke down and asked me for gas money in order to deliver my belongings to my house. Mo was either MIA or feeding me lies. He gave me an 800 number to file an insurance claim— it went right back to him. Then he gave me another number that said Blue Diamond wasn’t even insured with them. Eventually, he claimed he opened a “case” with some guy named Abrahim. Shockingly, I never heard from him either. This company is shady, unprofessional, and completely careless. They stole from me, lied to me, and made my life hell. If you value your belongings — or your sanity — stay FAR, FAR away.
I can’t say enough about this moving company, they took their time to make sure all of my items were protected and well taken care of, I had a difficult move with going to storage and to the house, time was taken to sort everything out and make sure everything got to the right place.
I was in a bad spot because my previous movers didn't complete my move, and I had to hire someone else ASAP. They saved me. My 2 movers were AMAZINGGG!! Book with confidence for your next move!
The team of three showed up right at 9:30 am to move my two story townhouse to a ranch. He was very professional and courteous. He was good at contractor management and problem solving during the move. I will use them again in the future and will recommend him to others.
5 STARS!!! This moving company was phenomenal! Super communicative great prices and the movers were so friendly and accommodating. They did not damage one item everything is in the same condition it was when I packed it I could not recommend this company enough and I will be referring anyone I know to them!
They were very flexible and able to reschedule when we had an emergency arise, and were very quick to respond to all of our questions. The moving team was punctual, very capable, and professional. The value was exceptional. We would highly recommend them to anyone.
I’ve never seen a crew work so slowly in my life. They arrived late and took almost an hour just to start loading the truck because they were getting organized. Once they began, they took frequent breaks and moved at a snail’s pace. A job that should have taken three to four hours dragged on for almost seven, and I ended up paying extra for their inefficiency. It felt like they were deliberately dragging it out to inflate the bill.
A+ experience. Good communication via phone and text prior to move, good value for the hourly price, and just nice dudes. He was training a new employee during the move, and they both did good work for us. Would definitely hire them again and can recommend.
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Reviews summary
Recommended based on user reviews
They did a great job bringing up a heavy dining room table and 6 chairs to my apartment. Both men were courteous and nice,, and were careful with the furniture, ... Read More
90 reviews
They responded immediately to my need for help and fit me in during the very busy holiday season. They did my project more quickly than expected and within budget, with p ... Read More
My scheduled movers weren’t able to make it and he was able to come at the last minute! Super responsive and punctual. Would recommend.
Great communication and price. We will be reaching out to these guys again when we need something moved. They moved our table and China cabinet along with several misc. p ... Read More
The team of three showed up right at 9:30 am to move my two story townhouse to a ranch. He was very professional and courteous. He was good at contractor management and p ... Read More
A+ experience. Good communication via phone and text prior to move, good value for the hourly price, and just nice dudes. He was training a new employee during the move, ... Read More
I was in a bad spot because my previous movers didn't complete my move, and I had to hire someone else ASAP. They saved me. My 2 movers were AMAZINGGG!! Book with confide ... Read More
They did end up running late due to traffic, but communicated that to me. Work was complete in a timely manner and with care to my belongings. Would definitely recommend. ... Read More
5 STARS!!! This moving company was phenomenal! Super communicative great prices and the movers were so friendly and accommodating. They did not damage one item everything ... Read More
He was on time and didn't waste time moving things. He carefully handled my delicate items and delivered it safely. I highly recommend him for any of the moving needs ... Read More
They were very flexible and able to reschedule when we had an emergency arise, and were very quick to respond to all of our questions. The moving team was punctual, very ... Read More
Blue diamond movers LLC is a fully licensed and insured moving company with a strong presence across Missouri, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Blue diamond movers LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.
