Moving company in Fair Lawn, NJ
The care they took to our old cabinet made of wood, which is used in the family for several years, was the best part. Delivered in very good condition and we were very pleased with the service.
I had a difficult time due to my moving date changing last minute. The team was understanding and used the new timetable. Sometime on moving day, they were ready and they managed to load everything efficiently. I was thankful for their flexibility and professionalism.
The team was working very well but the truck came later than the time slot and was a little inconvenient. The experience would be improved if there were better time management.
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we wanted everything accurately inventoried to avoid any surprises or unexpected costs on moving day. Based on these virtual evaluations, he issued a signed Binding Estimate for $21,800.00. Once signed, Operations Manager Michelle Bar became our main contact—and dealing with her was an absolute nightmare. Every conversation was like walking on eggshells. She maintained a belligerent "take it or leave it" attitude, overtalking us with "Listen, listen, listen," refusing to let us speak, and threatening to hang up if we pushed back. At one point, she actually said, "You're lucky we even showed up." They arrived on the final afternoon of our pickup window at 4:00 PM—with the closing on our NY home scheduled for 9:30 AM the next morning. The crew kept us awake packing all night long from 4:00 PM until 6:30 AM, leaving us just three hours before closing. Before a single item was loaded onto the truck, on-site lead Henner Rodriguez claimed the job was larger than expected and put Michelle Bar on the phone. With our NY home sale closing hours away and a purchase closing on our new home in TN just days later, our backs were completely against the wall. Knowing we were trapped, she verbally forced a price jump to $32,700.00—an unauthorized $10,900.00 overcharge—before work would begin. In a desperate attempt to lower the cost, we were forced to purge valuable personal belongings on the spot, forcing us to repurchase those items out-of-pocket after arriving in Tennessee. Left with no choice on moving day, we had to agree under total duress. Delivery was then delayed for over two weeks because Michelle Bar insisted we needed a shuttle service and attempted to demand additional accessorial fees, despite our executed paperwork reflecting $0 shuttle charges and specifying two smaller delivery trucks. Upon delivery, our furniture arrived with severe physical damage, including structural breaks to our bedroom set and entertainment center, and our box spring arrived filthy and water-stained. I have officially filed formal regulatory complaints with: • Federal Motor Carrier Safety Administration • New Jersey Division of Consumer Affairs (Office of Consumer Protection) • Tennessee Attorney General's Office (Division of Consumer Affairs) Save yourself the stress, money, and property destruction. Avoid AMEX Moving & Storage at all costs.
The entire fictional move took much longer than originally anticipated. Both loading and unloading seemed to lack an efficient plan. By the end, the extended schedule had become tiring and inconvenient. Better preparation could have made the relocation considerably smoother.
All of the wardrobe boxes they brought made moving our clothes right out of our closets a breeze. They did not require folding, they were simply hung on the new closet afternoon.
They took the beds and dining table apart and moved them to the new house and put them together. This extra support was very helpful in saving us a considerable amount of work.
The crew made sure to use padded covers for doorway frames and banisters when moving heavy furniture around in the house. The freshly painted walls had no marks or scuffs on them.
We were forced to relocate a home office, alongside our possessions. The movers kept all items together so there would be no damage to the desk, chair, monitor boxes etc. That helped to make everything a little simpler when it came to setting up at the new location.
The crew exceeded my expectations, despite my apprehension about hiring movers. It's definitely worth the money!
At My Good Movers, we believe peace of mind starts with verified credentials. Amex Moving & Storage holds all required registrations to legally operate both local and interstate moves.
Office working hours
No working hours are available for this company.
| Mon Monday | N/A |
| Tue Tuesday | N/A |
| Wed Wednesday Today | N/A |
| Thu Thursday | N/A |
| Fri Friday | N/A |
| Sat Saturday | N/A |
| Sun Sunday | N/A |
Reviews summary
Recommended based on user reviews
We were moving a combination of home furniture and storage boxes from NY to TX. AMEX Moving & Storage maintained the things in order and guided us about which things we s ... Read More
334 reviews
We were forced to relocate a home office, alongside our possessions. The movers kept all items together so there would be no damage to the desk, chair, monitor boxes etc. ... Read More
A lot of rooms and boxes were part of our move. The team remained orderly during the move and ensured everything was covered.
When you're seeking a crew that handles your heavy oak furniture and electronics like their own, this is the crew for you! They carried our heavy marble dining table, as ... Read More
They immediately laid down protective runners over our newly vacuumed carpets, demonstrating their concern for the property of their customers.
I had a difficult time due to my moving date changing last minute. The team was understanding and used the new timetable. Sometime on moving day, they were ready and they ... Read More
Prior to booking an interstate move from NY to TN, we conducted two to three separate virtual walkthroughs with sales rep Patrick Harris. We explicitly emphasized that we ... Read More
The crew made sure to use padded covers for doorway frames and banisters when moving heavy furniture around in the house. The freshly painted walls had no marks or scuffs ... Read More
If you're thinking of relocating, you should definitely think about AMEX Moving & Storage. Our crew was very professional, careful and respectful. They made this otherwis ... Read More
The entire fictional move took much longer than originally anticipated. Both loading and unloading seemed to lack an efficient plan. By the end, the extended schedule had ... Read More
The crew exceeded my expectations, despite my apprehension about hiring movers. It's definitely worth the money!
Amex Moving & Storage is a fully licensed and insured moving company with a strong presence across New Jersey, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Amex Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.
