Moving company in Boynton Beach, FL
The moving team was absolutely outstanding! They were very courteous and careful with our furniture. They worked hard and were also very efficient. We were very pleased with your company and have already recommended you to one of our new neighbors who is moving!!
Literally a terrible experience all around. Please read this whole thing, I genuinely have no words to describe how awful this has been. First - they quoted us a lower price, then arrived and tried to upcharge. Second - they arrived, looked at my apartment (even though we'd already given an estimate and detailed list of what would be moved), and said they couldn't do it because they didn't have enough space in the van, or enough time. They said they didn't know it wasn't all going to be packed already and didn't bring any boxes or tape. We HAD paid for a full pack and move. They LEFT and didn't come back until the next day, which meant I had to move my flight as I was supposed to be leaving the next day but needed to stay to direct the movers. I also ended up packing more than half the stuff myself, as there was a time crunch, and I was still paying them for "full pack" even though they didn't do most of it. Third - the people AmeriSafe contracted only spoke Spanish and couldn't communicate with me. As such, when I told them to be careful with fragile items, like my PC, they didn't understand me. I watched them drop my $4,000 PC on the ground, and then shove it into the box unceremoniously. Fourth - they didn't label any of the boxes, so I have no idea what was in anything. Five - it's been well over a month and a half, and I have no update on where my stuff is. Last I heard, it's still in the original state. I've tried calling AmeriSafe several times, DURING BUSINESS HOURS, and leaving multiple voicemails to ask for a status update, and I've not heard anything back. I just literally don't have my stuff. In the face of what was already a traumatic move, hence the time crunch, they seem to have just run off with my stuff and my valuable items, which are likely broken now anyway due to the treatment and handling of them. DO NOT USE THIS COMPANY. They are incredibly unprofessional and fail to respond. A literal scam.
I have moved more times than I'd like to admit in my life and I was extremely impressed with this moving crew. My moving crew were a joy to work with for the 4 hours it took. They showed up exactly on time, were extremely professional (& great company), and carefully wrapped up all my furniture. For the first time ever, I can say I moved without a single item breaking or being damaged!
Moving team was excellent. Took great care with all items. Very polite and considerate. Debbie in front office very helpful and followed up through whoever process. Highly recommend!
Amerisafe Moving Services and their carrier, S&DJ Moving, owes me a partial delivery of my belongings. The carrier has promised and failed to deliver 15 times now. Over 10k in damages, 25 business days past the first delivery date and half of our items are still missing. Amerisafe keeps ignoring us and pushing any complaints off. Most of the boxes we paid to pack are between 1/2 to 3/4 full, and most of the breakables we have were wrapped in paper towels or tablecloths.
AmeriSafe Moving Services exceeded our expectations from beginning to end! The movers arrived on time, were friendly and professional, and handled our belongings with great care throughout the long-distance move. Everything was packed, transported, and delivered safely, making the entire experience smooth and stress-free. Their communication was excellent, and the team kept everything organized every step of the way. We are very pleased with their service and would definitely recommend AmeriSafe Moving Services to anyone looking for a trustworthy and reliable moving company!
I would give 0 stars if I could. They were extremely unprofessional and constantly contradicted each other. Their estimate they gave to us was off by $6000. They admitted they weren’t very good at their jobs when giving estimates but said oh well too bad for you. Their company is an absolute scam. They make it difficult to reach them, they don’t allow you to locate where in transit your items are or at least make it difficult. They are not the route to go if you’d like a company that doesn’t scam you and breaks all your things.
On 7/29/24 I have email communication from John Wyville at AmeriSafe movers that they could do the job on July 2nd or 3rd in a binding estimate. He assured me in writing 3 things – it would be a direct move from my home to NC (no warehouse), that their company would be doing the move (not subcontracted with a rental truck and day laborers), and that my inventory and cubic feet was accurate @ 705 cubic feet. He assured me that there would be no issues with the cubic feet. The movers show up from Cobra Van Lines on July 2nd and have my Dad sign a bill of lading for 1200 cubic feet before they ever come in the house. They also tell him that they were dropping my belongings off in a warehouse in Chicago to await being put on a semi to North Carolina. I called John from the airport in tears and he says I will have to pay for the overage since my dad signed but that I would be able to get a refund from AmeriSafe. I was told that he would “make this right, whatever it takes – even if it has to come from my own pocket” by John. He says he’s going to forward it to customer service and someone would reach out. The person from customer service reached out and literally laughed when I relayed the conversation with John Wyville, Senior Moving Coordinator. She said that 1200 cubic feet were signed for and that is what I had to pay if I wanted my things back. I call Cobra Van Lines and ask for photos of 1200 cubic feet actually being used in the truck and was told that they don’t do that. The evening of July 5th I get a text from the delivery driver saying he will be at my house on the 6th of July. My belongings arrive on time and undamaged but while they were putting my furniture back together we couldn’t find a hardware box. I asked if I could go look in the truck and was told that I could. The box wasn’t in the truck either. ALL my items had been offloaded at that time and I was surprised at how small the space was. There were several deliveries on the truck – it was packed completely full – and I had been the first stop. I decided to measure the space (and took video of me doing so). The dimensions were 142 x 108 x 100 inches. Had I used up every square inch of available space (which is impossible), the very maximum I could have used would be 887 cubic feet. That is even counting the space right in front of the door which someone else’s king mattress was taking up.
I’m not sure how amerisafe receives a 92% satisfaction rating here. It has been one of the worst experiences of my life in regards to a move. Andrew Williams did nothing but lie to me throughout the entire process from start to finish. He promised that I was purchasing a package that included packing all of my elderly parents belongings throughout their home. Even went as far as to say that this would be the easiest move that they had ever made! What a crock of crap… When the movers FINALLY arrived, they were an hour late. Then they sat in the truck for 45 minutes doing “paperwork.” They walked into the house and wanted to know why we weren’t packed! They claimed to know nothing about us paying for packing service, nothing about taking our belongings to a warehouse to be stored, and said that if they did take our belongings, they would have to be ridden around in the back of the truck while they made other pickups and deliveries. I was told that the movers would be from our area and our things stored locally in northeast Louisiana. The movers stated they were from Missouri, and that’s where I things would be! Then when I called amerisafe customer service while the movers were still at the location to be packed up, the rep asked to speak to the driver. He didn’t know that I had him on speaker phone, and he made fun of me for thinking that they were supposed to pack, and laughed at me. The rep said that we were supposed to pack the boxes that they sold us prior to them arriving. They brought the boxes with them, so that was impossible!!!! Plus, we paid for 20 boxes, and they brought less than 10…. After all that, they had the nerve to hand me a new bill for over $10,000!!! I had paid a down payment of $1900.00 and was supposed to pay $1200.00 when they picked up the furniture and belongings in Louisiana and another $1200.00 when they unloaded in Mississippi. Needless to say, we sent them on their way without using their services. Crooked company so BEWARE!!!!!!!!
AmeriSafe Moving Services provided excellent service throughout our long-distance move. The team was punctual, professional, and careful with all our furniture and personal belongings. They worked efficiently, kept us informed during every stage of the move, and made sure everything arrived safely at our new home. Their friendly attitude and attention to detail made the whole process much easier than expected. We are very satisfied with their service and would highly recommend AmeriSafe Moving Services to anyone planning a move.
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Office working hours
| Mon Monday | 9:00 AMto5:30 PM |
| Tue Tuesday | 9:00 AMto5:30 PM |
| Wed Wednesday Today | 9:00 AMto5:30 PM |
| Thu Thursday | 9:00 AMto5:30 PM |
| Fri Friday | 9:00 AMto5:30 PM |
| Sat Saturday | 10:00 AMto2:00 PM |
| Sun Sunday | 10:00 AMto2:00 PM |
Reviews summary
Recommended based on user reviews
We have been scammed by Amerisafe and Rushmore vanlines over the phone they gave us a quote for 1700 cubic feet on the day of the move the bumped the price to 2700 cubic ... Read More
132 reviews
Literally a terrible experience all around. Please read this whole thing, I genuinely have no words to describe how awful this has been. First - they quoted us a lower ... Read More
I would give 0 stars if I could. They were extremely unprofessional and constantly contradicted each other. Their estimate they gave to us was off by $6000. They admitted ... Read More
The moving team was absolutely outstanding! They were very courteous and careful with our furniture. They worked hard and were also very efficient. We were very pleased w ... Read More
Moving team was excellent. Took great care with all items. Very polite and considerate. Debbie in front office very helpful and followed up through whoever process. Highl ... Read More
I have moved more times than I'd like to admit in my life and I was extremely impressed with this moving crew. My moving crew were a joy to work with for the 4 hours it t ... Read More
I had a great move on Friday - we were able to get it done in half the time quoted (all the furniture was already wrapped). I really appreciated the team's hard work and ... Read More
The guys were great - friendly, professional and helpful. They made the whole experience a very easy interstate move and were great representatives for your company. ... Read More
I’m not sure how amerisafe receives a 92% satisfaction rating here. It has been one of the worst experiences of my life in regards to a move. Andrew Williams did noth ... Read More
Amerisafe Moving Services and their carrier, S&DJ Moving, owes me a partial delivery of my belongings. The carrier has promised and failed to deliver 15 times now. Over 1 ... Read More
On 7/29/24 I have email communication from John Wyville at AmeriSafe movers that they could do the job on July 2nd or 3rd in a binding estimate. He assured me in writing ... Read More
AmeriSafe Moving Services is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, AmeriSafe Moving Services actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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