Oct 27, 2025
Business that cares about customers
Initially, I was disappointed because I had a rude sales experience of being hung up on. However, the company reached out to rectify the situation and informed me the salesperson I spoke to will be chided accordingly. I appreciate that the company went above and beyond to assist me.
Dec 07, 2025
Worst company I’ve had the displeasure of dealing with
They gave me an estimate to move from NJ to FL of around $2200, but it ended up being more than twice as much. First of all, they are brokers, which means they will charge you around $1000 broker’s fee (no actual value derived from this). Then, they give you a low ball estimate to ensure lading a job, and the actual moving company that shows up jacks up the price by more than 2X, when you have no more time to make changes and you pretty much depend on them because you have to go. When you bring up these issues, they will hang up on you. And in the rare case they do promise to look into the issues you pointed out, that does not derive into you getting any amount of money back. I imagine they just hope to land one job per customer in a lifetime, and don’t really care whether they come back or not. You’re better off finding an actual moving company and trying your luck there. Do NOT work with these people, save money and headaches. I gave one star cause I can’t give zero stars. You have been warned. .
Jan 12, 2026
Amerisafe
Did not perform move and kept money anyway.i canceled after being misled, but they could care less. They gave no integrity, empathy or business acumen.
Aug 18, 2025
Worst Nightmare Come True
Our experience with Amerisafe was a complete nightmare. When we first contacted them, they were incredibly helpful. Once they have your deposit, don’t expect to hear from them again. They failed multiple times to return calls and emails. They made promises they couldn’t keep, and the carrier did not care what Amerisafe had promised. Expect your costs to double, even when you try to give them the most accurate information. This company is what gives moving brokers and companies a bad name. There is nothing ‘safe’ about AmeriSAFE. Absolute worst experience ever!
Nov 18, 2025
Hidden Fees, Damaged Items, and Contract Misrepresentation
I hired Amerisafe Moving Services to transport my deceased brother’s belongings from Atlanta, GA to Ohio. I was quoted $1,900 for the entire move, including his mechanical tools, personal items, and motorcycle. I attempted multiple times to list the motorcycle correctly, but the salesman refused and listed it as “motorcycle parts,” assuring me the quote was accurate. When the movers arrived, I was told the motorcycle was “not listed correctly” and I was forced to pay an additional $800. All items fit in a 26 ft box truck, so the fee was unjustified. At delivery, the company arrived in a semi-truck, which could not access my residential street. I was then told I needed to pay another $600 for a smaller truck. This was the first time I was ever told a semi would be used. When I questioned it, they said “it was in the contract,” despite never verbally disclosing this during the quote. This is a clear bait-and-switch tactic. Three items were also damaged, and the company only offered reimbursement based on weight, which is minimal and unfair. The move that was supposed to cost $1,900 ended up costing $3,200, through no fault of mine. Amerisafe misrepresented the inventory, failed to disclose material terms, added fees at unavoidable moments, and mishandled my brother’s belongings.
Sep 06, 2025
AVOID AmeriSafe
I wish I could give zero stars. Avoid AmeriSafe at all costs if you’re looking for clear communication and a trustworthy moving experience. My partner and I moved from Washington to Oregon, and from the very beginning, there were major inconsistencies between AmeriSafe and the third-party movers they outsourced. On moving day, the movers were nearly six hours late. During that time, we had to repeatedly contact AmeriSafe for updates and they never once reached out to us proactively. Each time we called, we were told they’d contact the dispatcher and get back to us within an hour. That follow-up rarely happened, and when it did, the estimated arrival times kept shifting: first 1–2 hours, then 45 minutes, then 23 minutes, and finally 14 minutes. The movers eventually showed up—but only after constant pressure from us. When I asked for clarification during one of these calls, the AmeriSafe rep repeatedly interrupted me, insisted I was wrong, and defensively claimed they weren’t being negligent, despite the fact that I wasn’t accusing them of that. I was simply trying to get a straight answer about the movers’ arrival time because we had to keep rescheduling a cleaning crew. Once the movers arrived, it took them about four hours to load our one-bedroom, one-bathroom apartment. We clearly communicated the required delivery date and time in Oregon due to a work obligation. That date came and went with zero communication from AmeriSafe. Despite calling them multiple times, they said they couldn’t provide any delivery information. In the end, we only knew our belongings were on the move because we had placed an AirTag in one of the boxes. When the movers arrived, they demanded an extra fee due to stairs at the new place, despite the fact that we had already paid that surcharge twice. When we asked to see the truck to confirm our items were inside, they aggressively refused until we paid the extra fee. Upon delivery, nothing was unwrapped, they attempted to drop off items that weren’t ours, and several of our belongings were missing. In summary: AmeriSafe was disorganized, unprofessional, unresponsive, and untrustworthy. If you want a smooth, stress-free move, choose any other company.
Oct 15, 2026
Outstanding Service and Great Team!
My experience with AmeriSafe Moving Services was top-notch from start to finish. The moving team arrived right on schedule, worked efficiently, and handled all of our furniture and boxes with great care. Communication throughout the move was clear, and there were no hidden surprises or price changes at delivery. They took all the stress out of our relocation. I would highly recommend AmeriSafe Moving Services to anyone planning a move!
Dec 30, 2025
Terrible Avoid
Wendy would leave no stars if we could. Bait and switch upon pick up they increased our move cost by over $2,000 there is no one to contact snd we were stuck with already paying a large deposit. Upon delivery damaged dining table brought to us in puzzle pieces and no hardware to assemble lost boxes and ladders. They were not honest upfront they stated they were just a broker which was not the truth. Everything is contracted out.
Sep 10, 2025
what a move!
Amerisave was Great, even though I underestimated the amount of possessions I had they were able to modify the contract on the spot and made sure that all of the important stuff made it on to the truck. We will soon have our stuff delivered in Texas and looking forward to starting our new life. Thanks Amerisave!
Oct 17, 2026
Good
AmeriSafe Moving Services provided an outstanding moving experience from start to finish! The team arrived on time, was friendly and professional, and handled all our belongings with great care. Everything was delivered safely, and their excellent communication made the entire long-distance move smooth and stress-free. We truly appreciate their hard work and attention to detail. Highly recommend AmeriSafe Moving Services to anyone looking for a reliable and trustworthy moving company.