Don’t pay these people several thousand dollars to do nothing.
The only good thing I can say is that the actual movers who showed up at my house were amazing. AmeriSafe, or whatever other name they use, charged me $1740 up front and I found out later that was strictly a “brokers fee”. I listed every single thing I was moving and my estimate from them was still short several thousand dollars. It ended up being double what I was quoted. The initial phone call with AmeriSafe was polite and seemingly helpful. Then I read some reviews and called with questions. No more polite. The sales person was rude and disrespectful. Call a mover directly. Don’t use a broker.