Americas Family & Moving Services

The movers planned the day so it would be smooth and stress-free. There was furniture in various rooms, loose items in the closet, and some unsealed boxes. The crew broug ... Read More The movers planned the day so it would be smooth and stress-free. There was furniture in various rooms, loose items in the closet, and some unsealed boxes. The crew brought additional tape, storage boxes and packing materials. They were very organized in packing the loose items, wrapping the furniture and loading the truck. It was as though they were in control every step of the way.

I hired them to move, and I'm very pleased with them. The truck was clean, they had suitable moving gear, and they protected doorways when moving big items. The entire mo ... Read More I hired them to move, and I'm very pleased with them. The truck was clean, they had suitable moving gear, and they protected doorways when moving big items. The entire move was well planned.

Unfortunately, the service did not meet my expectations. Important details were overlooked, and the overall experience felt rushed and poorly managed. Significant improve ... Read More Unfortunately, the service did not meet my expectations. Important details were overlooked, and the overall experience felt rushed and poorly managed. Significant improvements are needed.

My retail shop was moving to a new storefront down the block. I had many glass display cases and heavy racks of clothing. The movers were very careful not to smudge or cr ... Read More My retail shop was moving to a new storefront down the block. I had many glass display cases and heavy racks of clothing. The movers were very careful not to smudge or crack the glass. They used a large ramp to get the cases into the new shop safely. It was a lot of physical labor, but they stayed very professional. I liked that they stayed until every single rack was in the right spot.

The process became unnecessarily complicated due to poor coordination and delayed responses. Better customer service and organization would have made a big difference. Ov ... Read More The process became unnecessarily complicated due to poor coordination and delayed responses. Better customer service and organization would have made a big difference. Overall, it was not a positive experience.

From the first interaction to the final delivery, everything was handled professionally. The staff was friendly, responsive, and made the move much less stressful than I ... Read More From the first interaction to the final delivery, everything was handled professionally. The staff was friendly, responsive, and made the move much less stressful than I expected. Highly recommended.

The ease with which everything was managed throughout the procedure amazed me. The personnel made the process simple and hassle-free, and they were kind and quick to resp ... Read More The ease with which everything was managed throughout the procedure amazed me. The personnel made the process simple and hassle-free, and they were kind and quick to respond.

It was great to see a team that actually works well together. James and the rest of the guys didn't waste any time, and they were very polite whenever I asked them to mov ... Read More It was great to see a team that actually works well together. James and the rest of the guys didn't waste any time, and they were very polite whenever I asked them to move a box to a different spot.

The movers brought 2 extra wardrobe boxes, which were a huge help because I ran out of space for my winter coats at the last minute. They just let me use them for free an ... Read More The movers brought 2 extra wardrobe boxes, which were a huge help because I ran out of space for my winter coats at the last minute. They just let me use them for free and moved them right along with everything else.

I had to move my entire wood shop to a new garage. It was a lot of heavy saws and long workbenches. The crew showed up and got right to work. They used a ramp to load the ... Read More I had to move my entire wood shop to a new garage. It was a lot of heavy saws and long workbenches. The crew showed up and got right to work. They used a ramp to load the heavy equipment safely. I appreciated that they listened to my directions about the layout. Everything is set up in the new space now. I am very glad I chose this service for the job.