Worst customer service
The process became unnecessarily complicated due to poor coordination and delayed responses. Better customer service and organization would have made a big difference. Overall, it was not a positive experience.
Moving company in Pompano Beach, FL
The process became unnecessarily complicated due to poor coordination and delayed responses. Better customer service and organization would have made a big difference. Overall, it was not a positive experience.
Unfortunately, the service did not meet my expectations. Important details were overlooked, and the overall experience felt rushed and poorly managed. Significant improvements are needed.
The movers brought 2 extra wardrobe boxes, which were a huge help because I ran out of space for my winter coats at the last minute. They just let me use them for free and moved them right along with everything else.
They wrapped up everything with the same care, no matter the value, as they did with our high end heirloom furniture!
The crew appeared with all the supplies like blankets, dollies and tape. We needed no help, and didn't have to ask for it. They're a recommended read for all!
It was great to see a team that actually works well together. James and the rest of the guys didn't waste any time, and they were very polite whenever I asked them to move a box to a different spot.
Delicate glassware was part of our long-distance move. The crew's attention to detail ensured that everything arrived safely. Great service!
This was a split move – part going to our new home, part going into storage. The crew had colour coded tape for boxes so there was no confusion as to where things were going. It was like we did not need to say anything twice. They looked around the storage area and organized it in a manner that allowed us to have easy access to the items we would need soon. We highly recommend them!
Changing arrangements never go quite as smoothly as you think, but Americas Family & Moving Services did it professionally on moving day. The team remained focused on us, guided us to focus on the things that matter and maintained momentum. Their pragmatic approach was appreciated.
From the first interaction to the final delivery, everything was handled professionally. The staff was friendly, responsive, and made the move much less stressful than I expected. Highly recommended.
At My Good Movers, we believe peace of mind starts with verified credentials. Americas Family & Moving Services holds all required registrations to legally operate both local and interstate moves.
Office working hours
No working hours are available for this company.
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Reviews summary
Recommended based on user reviews
They wrapped up everything with the same care, no matter the value, as they did with our high end heirloom furniture!
420 reviews
The movers planned the day so it would be smooth and stress-free. There was furniture in various rooms, loose items in the closet, and some unsealed boxes. The crew broug ... Read More
I hired them to move, and I'm very pleased with them. The truck was clean, they had suitable moving gear, and they protected doorways when moving big items. The entire mo ... Read More
Unfortunately, the service did not meet my expectations. Important details were overlooked, and the overall experience felt rushed and poorly managed. Significant improve ... Read More
My retail shop was moving to a new storefront down the block. I had many glass display cases and heavy racks of clothing. The movers were very careful not to smudge or cr ... Read More
The process became unnecessarily complicated due to poor coordination and delayed responses. Better customer service and organization would have made a big difference. Ov ... Read More
From the first interaction to the final delivery, everything was handled professionally. The staff was friendly, responsive, and made the move much less stressful than I ... Read More
The ease with which everything was managed throughout the procedure amazed me. The personnel made the process simple and hassle-free, and they were kind and quick to resp ... Read More
It was great to see a team that actually works well together. James and the rest of the guys didn't waste any time, and they were very polite whenever I asked them to mov ... Read More
The movers brought 2 extra wardrobe boxes, which were a huge help because I ran out of space for my winter coats at the last minute. They just let me use them for free an ... Read More
I had to move my entire wood shop to a new garage. It was a lot of heavy saws and long workbenches. The crew showed up and got right to work. They used a ramp to load the ... Read More
Americas Family & Moving Services is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Americas Family & Moving Services actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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