Jul 05, 2025
Thanks, guys!
They were quick, careful, professional, and polite. One of the crew members on my team was new, and the foreman was a patient and kind mentor in showing the new guy the ropes. That kind of care was apparent at every step, from how the crew worked with each other to how they treated me and my things. American Way Moving made a stressful process much easier. Thanks, guys!
Jun 15, 2025
The speed and efficiency of these guys are unmatched!
The speed and efficiency of these guys are unmatched! Moving from a third floor apartment in the Florida humidity is no joke but these guys made it look effortless. Even our bulky and awkward furniture was handled with such care and attention. Christie and Beau did this job in such a timely manner that we were actually surprised they were already done! Super friendly as well. Definitely recommend these guys and for sure will be using them for our next move.
Jun 14, 2025
Their service is top-notch
I recently used American Way Moving for my home move in Plano Texas, and I couldn’t be happier with the experience. From start to finish, their team was professional, efficient, and incredibly careful with all of my belongings. They arrived on time, packed everything securely, and handled both large and delicate items with care. What really stood out was their attention to detail and the friendly attitude of the movers. They made a stressful day feel organized and smooth. Communication throughout the process was clear, and there were no hidden fees or surprises. I highly recommend American Way Moving to anyone looking for reliable and trustworthy movers. Their service is top-notch, and I’ll definitely use them again for any future moves!
Aug 03, 2025
Misleading, Unresponsive, and Deceptive — Avoid at All Costs
I contracted American Way Movers for an interstate move from Pittsburgh to Nashville, and it was one of the worst consumer experiences I’ve ever had. Misrepresentation: They presented themselves as a moving company, but they are actually a broker. This was never made clear until the day of the move. False Promises: I was verbally assured multiple times — even days before the move — that my belongings would be delivered directly within 1–2 days. When the carrier arrived, they told me, “Oh, they lied to you,” and my delivery ended up taking five weeks. Bait-and-Switch Pricing: Despite reviewing my inventory multiple times and assuring me it would fit in the truck space I paid for, the carrier claimed I had 2–3x too much stuff and demanded hundreds more dollars to load it. No Accountability: Once my items were picked up, American Way Movers told me they had no obligation to me and that any issues with the carrier were not their responsibility — even though they hired the carrier. Customer Service Nightmare: There’s one phone number. You’ll wait on hold for 30+ minutes, only to be hung up on. No one returns calls. No one helps. No Claims Support: Now that I’m trying to file a claim, there is no contact info or support available. This company fits the profile of every moving scam listed on the FTC’s website. I strongly urge others to avoid this broker and seek out reputable, direct moving companies instead.
Jul 04, 2025
I would definitely recommend them to anyone in need of reliable movers
From the initial contact with Brook to getting an estimate and scheduling, everything was handled professionally and efficiently. While the cost wasn't cheap, it was in line with other reputable movers. A week after my move, I noticed an issue, and they promptly sent someone out to fix it without hesitation. I would definitely recommend them to anyone in need of reliable movers
Jul 01, 2025
Definitely recommend them!!!
We had an amazing experience with American Way Moving! They arrived on time, worked quickly, made sure all our furniture and personal items were handled with care and even disassembled and reassembled our furniture. They were friendly and professional and our final price came out quite close to the estimate we got initially. Definitely recommend them!!!
Jul 07, 2025
Thank you,American Way Moving team!
they were absolute pros, fantastic communication throughout the move, upbeat the whole time. American Way Moving has a knack for picking crew members who work hard but know how to have fun. They took great care with moving my furniture and worked efficiently. Could not ask for a smoother moving experience. Love this moving company.
Jun 15, 2025
It was a great joy to work with them.
My move was made extremely simple by American Way Moving . Everything was done quickly, from providing me with an estimate to arranging the required papers and the day of the transfer. They came on schedule and worked as quickly as they could. The team was fantastic. They were friendly, competent, and extremely personal... It was a great joy to work with them.
Aug 17, 2025
They are Scammers!! Be Aware
If only i can give negative star i would. From the start, I had concerns about Christy White, the lady who quoted me. She was overly pushy, insisted on staying on the phone even when I said I'd call back, and gave me a low quote of $2924 to secure the job. After paying, she became unreachable. On pickup day, a different company showed up a United Speed Movers, claiming to be affiliates of American Movers, and demanded more money or they'd refuse my items a total of $5943. Despite Christy promising delivery within 2-4 days it become one week, the customer service representative I spoke to later seemed dismissive and unhelpful, citing human limitations and unforeseen circumstances like mudslides (which weren't an issue when they arrived). Things escalated when, a day before delivery, someone they demanded an additional $800 for shuttle services due to truck size issues. They should arrive Thursday of July 17 but they arrived Friday, and despite knowing my schedule that I'm leaving that day so my scheduled got delayed because of them, they sent a U-Haul with two workers who didn't seem professional - one couldn't speak English, and they lacked necessary tools, making me dig out my own to assemble furniture. To top it off, one of the workers took my water camera while handling my belongings and go through my stuff. I message them and no response from them. You cant reach any of them anymore. Even the email of the receipt you cant open it anymore. The lack of communication and care after payment has been shocking. This has been my worst experience with movers, and I'm still dealing with the aftermath. So please please please don't take this company they are scammers.
Jun 18, 2025
Thank you for making my move stress-free!
crew Helped me for my relocation, and it was an outstanding experience. From the initial call, their customer service was exceptional—friendly and thorough. On moving day, the crew arrived on time, well-equipped, and ready to work. They handled my belongings with care and worked efficiently, communicating updates throughout the process. Their professionalism was remarkable, and they treated my items like their own. The pricing was transparent with no hidden fees. If you want a reliable moving company that delivers excellent service, I highly recommend these specific gentlemen for the best results. Thank you for making my move stress-free!
