Oct 16, 2024
Thanks for the awesome move.
American Choice Vanlines made it simple and stress-free. Throughout the relocation process, he frequently checked in with us, addressing our concerns and reducing our anxiety. He is a perfect employee when it comes to providing customer service. Much gratitude
May 11, 2025
Poor estimate and poor communication
I should’ve done research on this company before I hired them and gave them a significant deposit, after reading the horrible reviews I tried to cancel over a month in advance, and they said they would not refund my money, that is red flag number one. When they got to my storage unit, the movers were polite and did a good job, but they told me my price would double from what my original quote was,they indicated that they could take everything off the truck, but at that point, it was too late. Had they told me that my price was going to be double, (after visually looking at my items) and before loading the truck, I would’ve sacrificed my deposit of over $1200 and chaulked it up as a mistake and hired another company. Please do yourself a favor and hire a reputable company. I learned a valuable lesson and hope you don’t repeat the mistake I made.
Mar 13, 2025
I'm really happy with their service.
I hesitated to hire movers for my first move but couldn't have chosen better. The crew came at 10 am, vigilantly packed my belongings, and provided extra materials for my last-minute additions. Because of their expertise and quickness, I didn't have to face my issue. I'm really happy with their service.
Apr 02, 2025
Unsatisfied customer SERVICE
Awful. Lied to from day 1. I was told they don't broker out the move, and it would be them directly making the move- that was a lie. Give them a very accurate breake down of what we were moving and added some just to make sure there weren't surprises for how much it was- ended up being almost 4k more than the estimate. I was told 3 days for it to arrive at the latest 5- they now have no idea when it will arrive because it's not through them. They told me to call if the price changed once it was loaded so they could get it sorted with the driver as far as pricing and get a discount on my behalf, I called them and they very rudely just said it is what it is. They would keep the deposit and there is a charge for offloading. I was told 50% at departure and 50% on arrival. I guess that didn't count the 50% i had already paid to american choice van lines and they wanted 70% once it was packed rather than 50%. Not able to take card unless told they would need a card reader, told them we would need that- they didn't have it available. I have never paid so much to be treated so poorly.
Feb 24, 2025
Happy to Hire them
The people at the company were really helpful from the beginning to the end. They answered all my questions and gave me good advice on how to get ready for the move. On the day of the move, the movers were very careful with my home and followed all the rules. They even helped me put together some big pieces of furniture in my new place, which was a huge help.
Jan 31, 2025
Exceptional service
Awesome experience! We had a complicated 2-phase move involving temporary storage, but the company made it seamless. The movers’ careful labeling made unpacking a breeze when we finally settled into our new house. Kudos to them!
Mar 14, 2025
very smoothly and tension-free
I was nervous about moving my art collection, but their movers had it under control. They brought special wrapping materials, handled each piece with care, and ensured everything was secured properly in the truck. Everything arrived intact and exactly as I left it. I’m beyond impressed!
Feb 05, 2025
Sublime Experience!
Pleases to use American Choice Vanlines, I hired them instantly when they briefed me with their services at affordable rates. I was not sure if they will as be good in quality as they are in pricing, but they truly made it! I was surprised to see it happening the way it was happening, point packaging, hard-working crew, rushed to work just instantly, and hats off to their punctuality. The crew was not just hard-working, but also sophisticated and well-mannered not just towards the customers but also with each other. Impressed by American Choice Vanlines and their efficient working skills.
Apr 06, 2025
Worst Joke Ever.
DO NOT USE! They are a broker and not authorized to arrange for interstate transportation of household goods. They should not be operating or offering these services. They will not refund deposits with notice like other reputable movers will. Hopefully, they will be shut down by authorities soon.
May 02, 2025
The movers were very rude and unprofessional;
Do not use this moving company at all. They promise to show up in there “own” company moving trucks and instead contract with someone else to come in a move you to a new location. They way under estimate how much space they a lot you and try to tell you there’s plenty of room for a 3bdrm 2bath house in 883cubic feet. They also will not mention that they have insurance to cover any damages that may happen during the move.