Mar 29, 2025
Moving Review
America First is a moving broker. They contract with local moving companies to do the actual move. The initial phone quote was $8500 (paperwork sent confirming price). Since this was my fourth quote it lined up with the other three quotes I rec'd. But, when the inventory list was done, the price went to $13,000. They did lower it to $11,587 (which was still extremely high). I had no time to change my moving company. The main person I communicated with was the driver. His command of the English language was poor. The packers could not speak or understand English. The following items were damaged or destroyed: 1) Molding on the hutch was damaged, 2) broken pictures / glass frames, 3) clothes were not hung in wardrobes, they were folded and stacked until there was no more room. Could not reach the bottom of the box and the box was too heavy for me to tip over so I could empty it. 4) wrapped candles in two sets of sheets and the red dye permanently stained and ruined the sheets, 5) salad crisper destroyed, 6) broke glass globe stand, 6) broke standing light stand, 7) sleep # mattress was not wrapped correctly so it does not operate correctly. Will cost me $290 just to have a representative to evaluate the damage. Finally, when I sent my letter, with pictures of all the damaged/broken items, they said they could compensate me $100. At that point, I knew there was no need to speak to them any further. DO NOT USE THSE PEOPLE. They are scammers!
Dec 12, 2025
A Fresh Start After Selling Our First Home
We sold our home in Reno, NV and moved to Spokane, WA for a quieter pace of life. America First Moving did all the packing, and their team worked like a well-oiled machine. They protected our hardwood furniture with multiple layers and kept us informed while on the road. Everything arrived safely, including our big sectional couch.
Jun 15, 2026
Worst experience in my life
Complete scam. They sent a third party to move my stuff, who demanded an extra $2500 to do the job, which I had to pay. I felt like I was being blackmailed. I had to agree to the extra payment because I needed to move my stuff ASAP, and they took advantage of it. Never had such a bad experience with a mover.
Nov 10, 2025
Smooth Move for My Parents
I had to move from Phoenix, Arizona to Charlotte, North Carolina for a new job, and I only had two weeks to get everything organized. America First Moving stepped in and handled everything quickly. The packers were efficient, professional, and really knew what they were doing. My things arrived safely, and the price stayed exactly as quoted.
Mar 08, 2026
Highly Organized Moving Experience
We moved from Cincinnati, OH to Jacksonville, FL and America First Moving made the transition simple. The team worked quickly but never rushed, ensuring everything was protected before transport.
Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
Jan 14, 2026
Reliable Help After a Job Transfer
My company transferred me from Wilmington, North Carolina to Bloomington, Minnesota, and the schedule was tight. America First Moving stayed on track and kept communication clear the whole time. The crew was professional, and everything arrived in excellent condition.
Sep 15, 2025
Careful In-State Relocation
We hired America First Moving for a smaller in-state move from Fort Lauderdale to Orlando. Even though it was only a 2-bedroom apartment, they treated it like a big job and made sure nothing was rushed. They wrapped our TV, artwork, and kitchen items carefully, and the truck was unloaded in no time at all. It felt worth every penny not having to worry about anything breaking.
Aug 16, 2025
Labeled 4-Bedroom Move to Memphis
From Port St. Lucie, FL to Memphis, TN, America First Moving gave me one of the easiest moving experiences ever. My 4-bedroom home was in great hands—they didn’t rush, but still finished earlier than expected. Every single box was clearly labeled, and they even helped place my heavy appliances in their exact spots.
Jul 01, 2024
Absolutely reliable!!
Thank you for sending Roman to move my things. He was very polite and efficient Absolutely reliable!!
