Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
May 11, 2026
Fraudulent bait-and-switch practices.
This company sold us on a so-called “White Glove Service,” which is exactly why we agreed to pay their much higher price — over $3,600 more than the competition. The service was specifically described to us as including: “Packing, transportation, storage, delivery, UNPACKING, and putting all items where they belong, with the exception of kitchen boxes. You won’t have to do a thing — just sit back and watch.” Delivery day came, and not a single box was unpacked. The salesman promised one thing verbally, then changed the wording in the contract so the company could hide behind technical language and keep our money. First, they claimed unpacking “wasn’t in the contract.” When I asked them to review the recorded sales call, they changed their story again and said “White Glove Service” is just an expression — not an actual service they provide. That is plain and simple fraud. To make matters worse, they offered us a $200 “good faith gesture” only if we signed a document stating that: • We received all services promised verbally and in writing • We would not dispute the charges • We would not pursue any additional complaints It felt less like customer service and more like dealing with a moving mafia. If this review helps even one or two people avoid this company and their deceptive practices, then they can keep the $200.
Dec 06, 2025
Bringing Three Generations Together
Our extended family moved from Marietta, Georgia to Mesa, Arizona. America First Moving helped us coordinate multiple trucks and schedules seamlessly. The move brought everyone together without the chaos.
Oct 03, 2025
Made Moving With Kids Easy
Relocating our family from Orlando, FL to Atlanta, GA with a 3 bedroom home and two little kids was a challenge. America First Moving’s team was patient, efficient, and even took time to label boxes for easier unpacking.
Mar 11, 2026
Stress-Free Interstate Relocation
I moved from Cincinnati, OH to Jacksonville, FL and the crew made the process feel easy. They packed everything carefully, loaded the truck in an organized way, and delivered right within the promised window.
Feb 03, 2026
Professional From the First Call
My move from Albany, New York to Charlotte, North Carolina was planned on a tight schedule. America First Moving explained the entire process clearly during the estimate and followed through exactly as promised. The movers worked efficiently without rushing, and they were careful with fragile items like glass shelving and artwork. Unloading was organized and quick, which made settling in much easier.
Aug 12, 2025
Smooth First Long-Distance Move
I relocated my 3-bedroom home from Orlando, FL to Charleston, SC, and America First Moving made it an absolute breeze. The crew arrived right on time, handled all my furniture with extreme care, and even disassembled and reassembled my large dining table without a scratch. Everything was delivered exactly as promised, and they kept me updated during the entire trip. This was my first long-distance move, and they set the bar high.
Sep 06, 2025
Reliable Long-Distance Movers
America First Moving helped me move from Clearwater, FL to Dallas, TX, and I couldn’t be happier. My 4-bedroom home had bulky furniture, outdoor patio sets, and fragile decor. The movers worked with precision and kept me updated throughout the delivery. Everything arrived intact and on time.
Aug 31, 2024
Stunning Movers!
America First Moving made my move seamless and easy. The team was professional and prompt. Would definitely use them again.
Jan 27, 2026
A Fresh Start Handled With Care
We moved from Marietta, Georgia to Fort Worth, Texas after my spouse accepted a new management role. America First Moving helped us plan everything weeks in advance and stayed organized on moving day. The crew carefully wrapped our furniture, labeled every box, and kept us updated while the truck was on the road. When everything arrived, nothing was damaged and the layout was exactly how we wanted it.
