Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
Jul 23, 2025
I moved from a 3-bedroom home in Port Orange
I moved from a 3-bedroom home in Port Orange to a house in New Smyrna Beach, and America First Moving did a fantastic job. They packed my furniture and electronics safely, handled my fragile items with care, and worked quickly without any problems. I couldn’t be happier with their service.
Mar 29, 2025
Moving Review
America First is a moving broker. They contract with local moving companies to do the actual move. The initial phone quote was $8500 (paperwork sent confirming price). Since this was my fourth quote it lined up with the other three quotes I rec'd. But, when the inventory list was done, the price went to $13,000. They did lower it to $11,587 (which was still extremely high). I had no time to change my moving company. The main person I communicated with was the driver. His command of the English language was poor. The packers could not speak or understand English. The following items were damaged or destroyed: 1) Molding on the hutch was damaged, 2) broken pictures / glass frames, 3) clothes were not hung in wardrobes, they were folded and stacked until there was no more room. Could not reach the bottom of the box and the box was too heavy for me to tip over so I could empty it. 4) wrapped candles in two sets of sheets and the red dye permanently stained and ruined the sheets, 5) salad crisper destroyed, 6) broke glass globe stand, 6) broke standing light stand, 7) sleep # mattress was not wrapped correctly so it does not operate correctly. Will cost me $290 just to have a representative to evaluate the damage. Finally, when I sent my letter, with pictures of all the damaged/broken items, they said they could compensate me $100. At that point, I knew there was no need to speak to them any further. DO NOT USE THSE PEOPLE. They are scammers!
Nov 08, 2025
A Stress-Free Move for Our Family
We moved from Tampa, Florida to Raleigh, North Carolina for my husband’s job, and I was honestly dreading the process. America First Moving showed up on time, packed everything neatly, and handled our fragile items with care. The movers were polite, worked efficiently, and stayed calm even when our kids were running around. Everything arrived exactly when they said it would, and nothing was broken.
Mar 12, 2026
Highly Organized Moving Experience
We moved from Milwaukee, WI to Dallas, TX and America First Moving made the entire process simple. The team worked quickly while still making sure each item was protected before transport.
Dec 28, 2025
End of Year Career Change
I accepted a management role and moved from Columbia, South Carolina to Eugene, Oregon in late December. America First Moving made sure my office equipment and personal items arrived safely during the busy season.
Sep 16, 2025
Downsizing Made Easy
After retiring, my husband and I decided to downsize from our 4-bedroom home in Miami, FL to a smaller place in Asheville, NC. America First Moving handled it all beautifully. They even helped us rearrange furniture in the new home, which was above and beyond. Moving after 20 years in one place was emotional, but they made it easier.
Feb 13, 2026
Handled a Large Household With Precision
Our family moved from Marietta, GA to Franklin, TN, and the scope of the move was significant. America First Moving sent a skilled crew that worked methodically and safely. The quality of packing and care during transport was outstanding, and everything arrived in perfect condition.
Jun 07, 2025
America First Moving
A relative of mine recommended them for my move; I was surprised by his testimonial so I wanted them to help me with my move too. They offer full coverage insurance and it is not expensive at all. I decided to hire this company and to me was the best choice. They are very friendly movers and made sure my furniture arrived in perfect condition. I feel I paid the right price for the right service.
Oct 19, 2025
A Smooth Transition to Our New Home
We finally bought our first house in Tallahassee, FL, after renting in Orlando for years. America First Moving made the in-state move easy and stress-free. The crew was kind, quick, and took extra care with our daughter’s nursery furniture.
