May 11, 2026
Fraudulent bait-and-switch practices.
This company sold us on a so-called “White Glove Service,” which is exactly why we agreed to pay their much higher price — over $3,600 more than the competition. The service was specifically described to us as including: “Packing, transportation, storage, delivery, UNPACKING, and putting all items where they belong, with the exception of kitchen boxes. You won’t have to do a thing — just sit back and watch.” Delivery day came, and not a single box was unpacked. The salesman promised one thing verbally, then changed the wording in the contract so the company could hide behind technical language and keep our money. First, they claimed unpacking “wasn’t in the contract.” When I asked them to review the recorded sales call, they changed their story again and said “White Glove Service” is just an expression — not an actual service they provide. That is plain and simple fraud. To make matters worse, they offered us a $200 “good faith gesture” only if we signed a document stating that: • We received all services promised verbally and in writing • We would not dispute the charges • We would not pursue any additional complaints It felt less like customer service and more like dealing with a moving mafia. If this review helps even one or two people avoid this company and their deceptive practices, then they can keep the $200.
Oct 26, 2025
Finally Moving Closer to the Ocean
After retiring, my husband and I decided to leave Atlanta, GA for Daytona Beach, FL. America First Moving took great care of our furniture and keepsakes. They even reassembled our bed frames for us upon arrival. Outstanding service and fair pricing.
Jul 31, 2025
Smooth 3-Bedroom Long-Distance Move to Charlotte
I recently moved from Tampa, Florida to Charlotte, North Carolina, and America First Moving made the entire process a breeze. They coordinated everything ahead of time, showed up with a full crew, and handled my 3-bedroom home like true pros. Nothing was damaged and they delivered right on schedule. I’d absolutely recommend them for any long-distance move.
Mar 18, 2026
Very Efficient Moving Team
My move from Kansas City, MO to Atlanta, GA went very well thanks to the hardworking crew. They loaded the truck quickly but still made sure every item was protected before transport. Everything arrived safely at the new house.
Feb 23, 2026
Fast, Friendly and Reliable
Our relocation from Chicago, IL to Houston, TX went better than expected. America First Moving worked efficiently and handled fragile items with care.
Jan 31, 2025
BEWARE
BEWARE !!!October 2024 I began looking for a moving company to conduct my move to Dallas. I didn’t know much about finding a company for long distance moves but I did my best to vet companies, try and ask the right questions and read reviews. Ultimately I chose Americas first moving. I felt reassured by manager Jim that they would help me, take care of my belongings, be transparent and give me fair prices. I communicated how important it was to me that there were no surprises and that I would be honest about what I was moving so that I could plan accordingly. Jim reassured me numerous times that as long as I communicated the items and they didn’t change the price would stay the same (I asked explicitly numerous times). When working with Jim he assured me that I had his direct number and for a few days after scheduling the move, I was able to directly get in contact with him. a few more months went by and it came to be right before the move and I reached out to “Jim” who assured me that he would be with me every step of the way, but upon reaching out, I was met with an automated system to talk to customer service representatives. This was a huge red flag. But I was too far from when I made my deposit to turn away. I got my questions answered by a customer service representative and a few days before the move. I was called back to confirm the items I was moving. I did decide to add a few additional items which I communicated to the representative and he informed me that these few items would cost me an additional $700. To me it did not seem like the items I was adding were equivalent to that charge, but I paid in hopes that that would be the only additional charge the day of my move. The movers came in which I came to find out that the company that I had been working with was a broker, and they would not be conducting the move. Actual movers surveyed my items and told me it would cost an additional $1000 on the lower end to complete the move. They informed me the additional $700 I paid did not go to them and it was a part of the fee of the brokerage. I communicated that the items I would be moving were the same as what I communicated to the representative and they said it doesn’t matter basically the size I was quoted for was inaccurate. I had no choice but to pay the fee as I was due to be out of my apartment and needed to make my way to Dallas. Fast forward to the delivery of my items the morning. My items were supposed to arrive another Moving Company called me and let me know that I would need to pay an additional $700 to them upon delivery because they needed to move my items from one truck to another. They informed me that the original truck would not fit at my location, which is not true because there is an empty lot that the truck would be able to turn around in and leave in. I declined and told them to keep the items as a now $1900 move has become over $4000. The company decided to deliver my items without the additional charge. However, I have never felt more scammed and bamboozled in my life. I trusted America’s first Moving to be honest and transparent about their prices and business practices and they were nothing but deceitful and predatory of someone who doesn’t know much about the Moving business. Had I known this I would’ve worked directly with Moving Company not a broker. Unfortunately now I am out of $4000 and left with multiple broken items, including glass that was packed and a specific box made for glass and labeled appropriately. If I can help anyone, please be aware of this company and please take your money anywhere else. my mom works for the police department where I’m from as an investigator and we feel very confidently that no judge would agree that these business practices are ethical. This is extremely predatory please beware.
Apr 27, 2026
Awesome Moving experience
Let me start off by saying we absolutely couldn't ask for a better less stressful service me and my wife didn't know how we were going to make this happen America first moving were very professional and understanding I assure you we had a million questions lol thanks guys we highly recommend them
Nov 18, 2025
Helping Us Start a New Chapter
We moved from Albany, New York to Austin, Texas to be closer to family. With a toddler and a newborn, it could’ve been chaotic, but the crew handled our home with incredible care. They labeled everything clearly, which made unpacking so much easier.
Sep 13, 2025
Stress-Free Office & Home Move
I recently relocated from Orlando, FL to Denver, CO and used America First Moving. Honestly, I was nervous because I had a lot of fragile furniture and a ton of boxes from my home office. The guys showed up on time, packed everything better than I ever could, and kept me updated while the truck was on the road. Everything arrived without a scratch, and the cost ended up being exactly what they quoted me. It made the whole move a lot less stressful.
Mar 29, 2025
Moving Review
America First is a moving broker. They contract with local moving companies to do the actual move. The initial phone quote was $8500 (paperwork sent confirming price). Since this was my fourth quote it lined up with the other three quotes I rec'd. But, when the inventory list was done, the price went to $13,000. They did lower it to $11,587 (which was still extremely high). I had no time to change my moving company. The main person I communicated with was the driver. His command of the English language was poor. The packers could not speak or understand English. The following items were damaged or destroyed: 1) Molding on the hutch was damaged, 2) broken pictures / glass frames, 3) clothes were not hung in wardrobes, they were folded and stacked until there was no more room. Could not reach the bottom of the box and the box was too heavy for me to tip over so I could empty it. 4) wrapped candles in two sets of sheets and the red dye permanently stained and ruined the sheets, 5) salad crisper destroyed, 6) broke glass globe stand, 6) broke standing light stand, 7) sleep # mattress was not wrapped correctly so it does not operate correctly. Will cost me $290 just to have a representative to evaluate the damage. Finally, when I sent my letter, with pictures of all the damaged/broken items, they said they could compensate me $100. At that point, I knew there was no need to speak to them any further. DO NOT USE THSE PEOPLE. They are scammers!
