Mar 29, 2025
Moving Review
America First is a moving broker. They contract with local moving companies to do the actual move. The initial phone quote was $8500 (paperwork sent confirming price). Since this was my fourth quote it lined up with the other three quotes I rec'd. But, when the inventory list was done, the price went to $13,000. They did lower it to $11,587 (which was still extremely high). I had no time to change my moving company. The main person I communicated with was the driver. His command of the English language was poor. The packers could not speak or understand English. The following items were damaged or destroyed: 1) Molding on the hutch was damaged, 2) broken pictures / glass frames, 3) clothes were not hung in wardrobes, they were folded and stacked until there was no more room. Could not reach the bottom of the box and the box was too heavy for me to tip over so I could empty it. 4) wrapped candles in two sets of sheets and the red dye permanently stained and ruined the sheets, 5) salad crisper destroyed, 6) broke glass globe stand, 6) broke standing light stand, 7) sleep # mattress was not wrapped correctly so it does not operate correctly. Will cost me $290 just to have a representative to evaluate the damage. Finally, when I sent my letter, with pictures of all the damaged/broken items, they said they could compensate me $100. At that point, I knew there was no need to speak to them any further. DO NOT USE THSE PEOPLE. They are scammers!
Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
Nov 08, 2025
A Stress-Free Move for Our Family
We moved from Tampa, Florida to Raleigh, North Carolina for my husband’s job, and I was honestly dreading the process. America First Moving showed up on time, packed everything neatly, and handled our fragile items with care. The movers were polite, worked efficiently, and stayed calm even when our kids were running around. Everything arrived exactly when they said it would, and nothing was broken.
Jan 24, 2026
A Caring Team for Our Family Relocation
We relocated from Orlando, Florida to Boise, Idaho to be closer to family. America First Moving handled our four bedroom home efficiently, protected our belongings, and maintained clear communication throughout the move. Their team made a potentially stressful long distance relocation much smoother.
Aug 30, 2025
Friendly and Efficient Apartment Move
I hired America First Moving for my 1-bedroom apartment move from Port St. Lucie, FL to Baltimore, MD. The movers were friendly, detail-oriented, and made the whole process easy and stress-free.
Feb 05, 2026
Handled Our Large Home With Care
Our family moved from McKinney, Texas to Franklin, Tennessee, and the size of our home made us nervous. America First Moving sent a well-prepared crew that worked efficiently while still being careful. Every box arrived intact, and the unloading process was organized and calm. They made a big move feel manageable.
Apr 03, 2026
Very Organized and Stress-Free Move
My move from Spokane, WA to Phoenix, AZ could not have gone better. America First Moving handled every step professionally, from the initial pickup to the final delivery. The movers were punctual, respectful, and extremely careful with all of my belongings.
Jun 27, 2024
very smoothly and tension-free
Could not be more pleased with my move with America First movers. They promised excellence and they delivered. They made a trying experience hassle-free and easy. Eric, Robert, Sarah, Angel and Irma were incredible!
Sep 25, 2025
Best Moving Experience We’ve Had
My husband and I moved from Fort Lauderdale, FL to Dallas, TX with our 4 bedroom home. We’ve moved several times before, but America First Moving has been by far the best company we’ve used. Courteous, fast, and reliable.
Jul 22, 2025
I moved from my 3-bedroom home in Cape Coral to a new house in Fort Myers
I moved from my 3-bedroom home in Cape Coral to a new house in Fort Myers, and America First Moving did an excellent job from start to finish. They were punctual, professional, and handled my large furniture, TVs, and fragile decor with extra care. Everything was loaded and unloaded quickly without any damage. The team was friendly and helpful, even offering to arrange furniture exactly how I wanted. Moving felt simple thanks to them!
