Mar 29, 2025
Moving Review
America First is a moving broker. They contract with local moving companies to do the actual move. The initial phone quote was $8500 (paperwork sent confirming price). Since this was my fourth quote it lined up with the other three quotes I rec'd. But, when the inventory list was done, the price went to $13,000. They did lower it to $11,587 (which was still extremely high). I had no time to change my moving company. The main person I communicated with was the driver. His command of the English language was poor. The packers could not speak or understand English. The following items were damaged or destroyed: 1) Molding on the hutch was damaged, 2) broken pictures / glass frames, 3) clothes were not hung in wardrobes, they were folded and stacked until there was no more room. Could not reach the bottom of the box and the box was too heavy for me to tip over so I could empty it. 4) wrapped candles in two sets of sheets and the red dye permanently stained and ruined the sheets, 5) salad crisper destroyed, 6) broke glass globe stand, 6) broke standing light stand, 7) sleep # mattress was not wrapped correctly so it does not operate correctly. Will cost me $290 just to have a representative to evaluate the damage. Finally, when I sent my letter, with pictures of all the damaged/broken items, they said they could compensate me $100. At that point, I knew there was no need to speak to them any further. DO NOT USE THSE PEOPLE. They are scammers!
Apr 25, 2024
Proficient Movers
Thanks to America First Moving, I got their best services twice. All the staff, even the movers, were impeccable. They were not only the first to respond when I asked for quotes from 5 other movers, but they also had the best pricing by far. The movers were extremely careful with my furniture and used their time excellently. We heartily suggest them for an easy move!
Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
Jan 04, 2026
A Stress Free Move During a Life Change
After a major life transition, I needed to move from St. Petersburg, Florida to Minneapolis, Minnesota. America First Moving handled my three-bedroom home with professionalism and patience. They respected my time, answered questions honestly, and ensured every item arrived safely. The move felt well planned rather than rushed.
Sep 06, 2025
Stress-Free In-State Townhouse Move
My short move from Orlando, FL to Jacksonville, FL was handled flawlessly by America First Moving. Even though it was just a 3-bedroom townhouse, the movers treated it like a big job, carefully wrapping my furniture and organizing the boxes. The whole move was finished in a single day without any stress.
Feb 19, 2026
A Smooth Transition During a Busy Time
I relocated from Arlington, VA to Nashville, TN while balancing work deadlines, and Safe Travels Moving and Storage made everything feel under control. The crew arrived on time, handled furniture carefully, and maintained constant communication. Their professionalism allowed me to focus on settling into my new job.
Apr 02, 2026
Great Communication and Careful Handling
We relocated from Louisville, KY to Jacksonville, FL and America First Moving did a fantastic job. The crew stayed friendly, kept us updated during transit, and made sure every item was wrapped securely before loading.
Oct 26, 2025
Finally Moving Closer to the Ocean
After retiring, my husband and I decided to leave Atlanta, GA for Daytona Beach, FL. America First Moving took great care of our furniture and keepsakes. They even reassembled our bed frames for us upon arrival. Outstanding service and fair pricing.
Jun 07, 2025
America First Moving
A relative of mine recommended them for my move; I was surprised by his testimonial so I wanted them to help me with my move too. They offer full coverage insurance and it is not expensive at all. I decided to hire this company and to me was the best choice. They are very friendly movers and made sure my furniture arrived in perfect condition. I feel I paid the right price for the right service.
Jul 04, 2024
They moved our things with care.
Roman and Brian did a great job on our late evening move into Chicago! Quick, careful, and great listener who made a stressful day much better!
