Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
Jul 24, 2025
Smooth Apartment-to-Condo Transition
I recently relocated from my 1-bedroom apartment in Coral Springs to a condo in Pompano Beach, and America First Moving made it completely hassle-free. They packed everything with care, moved quickly, and were extremely professional. A very smooth experience overall!
Jan 17, 2026
Great Support for a First Interstate Move
Moving from Albany, New York to Morgantown, West Virginia felt overwhelming at first. America First Moving explained each step clearly and kept things running smoothly. The movers were respectful, efficient, and careful with every box and piece of furniture.
Mar 29, 2025
Moving Review
America First is a moving broker. They contract with local moving companies to do the actual move. The initial phone quote was $8500 (paperwork sent confirming price). Since this was my fourth quote it lined up with the other three quotes I rec'd. But, when the inventory list was done, the price went to $13,000. They did lower it to $11,587 (which was still extremely high). I had no time to change my moving company. The main person I communicated with was the driver. His command of the English language was poor. The packers could not speak or understand English. The following items were damaged or destroyed: 1) Molding on the hutch was damaged, 2) broken pictures / glass frames, 3) clothes were not hung in wardrobes, they were folded and stacked until there was no more room. Could not reach the bottom of the box and the box was too heavy for me to tip over so I could empty it. 4) wrapped candles in two sets of sheets and the red dye permanently stained and ruined the sheets, 5) salad crisper destroyed, 6) broke glass globe stand, 6) broke standing light stand, 7) sleep # mattress was not wrapped correctly so it does not operate correctly. Will cost me $290 just to have a representative to evaluate the damage. Finally, when I sent my letter, with pictures of all the damaged/broken items, they said they could compensate me $100. At that point, I knew there was no need to speak to them any further. DO NOT USE THSE PEOPLE. They are scammers!
Aug 17, 2025
Big 5-Bedroom Move to Dallas
My move from Key West, FL to Dallas, TX was a big one, but America First Moving handled it perfectly. My 5-bedroom home included a pool table and gym equipment, which they packed and transported with no issues at all. The delivery was on time, and the movers were just as professional at drop-off as they were at pick-up.
Aug 06, 2024
Stunning Movers!
Tengis and Brandon were terrific!! Smooth delivery and everything delivered with care. Great communication, they called the day before delivery to let me know of approximate arrival time, then again the morning of and one hour prior to arrival. Highly recommended!!
Sep 14, 2025
Seamless Cross-Country Move
I had to move from Miami, FL to Seattle, WA for work, and America First Moving handled the entire process. It was a huge 5-bedroom home with heavy gym equipment, lots of glass decor, and kids’ furniture. They loaded everything with no issues, and when it got to Seattle, I couldn’t believe how well they protected even the fragile stuff. Moving across the country is tough, but they made it feel easy.
Oct 31, 2025
Helping My Daughter Start Fresh
My daughter got accepted into grad school in San Francisco, California, so we helped her move from New York City. America First Moving took the stress off both of us. They provided packing materials, helped organize her boxes by room, and coordinated perfectly with her new apartment’s tight parking rules. Everything arrived right on time, and the movers even carried her heavy bookshelf up two flights of stairs with a smile.
Mar 10, 2026
Reliable Long-Distance Moving Service
Our move from Austin, TX to Phoenix, AZ went very smoothly thanks to America First Moving. The team worked efficiently while making sure all of our fragile items were properly protected. Communication remained clear throughout the entire move.
Feb 27, 2026
Great Packing and Careful Handling
My move from Orlando, FL to Nashville, TN was handled with real attention to detail. Furniture was wrapped well and the team stayed professional the entire time.
