Mar 29, 2025
Moving Review
America First is a moving broker. They contract with local moving companies to do the actual move. The initial phone quote was $8500 (paperwork sent confirming price). Since this was my fourth quote it lined up with the other three quotes I rec'd. But, when the inventory list was done, the price went to $13,000. They did lower it to $11,587 (which was still extremely high). I had no time to change my moving company. The main person I communicated with was the driver. His command of the English language was poor. The packers could not speak or understand English. The following items were damaged or destroyed: 1) Molding on the hutch was damaged, 2) broken pictures / glass frames, 3) clothes were not hung in wardrobes, they were folded and stacked until there was no more room. Could not reach the bottom of the box and the box was too heavy for me to tip over so I could empty it. 4) wrapped candles in two sets of sheets and the red dye permanently stained and ruined the sheets, 5) salad crisper destroyed, 6) broke glass globe stand, 6) broke standing light stand, 7) sleep # mattress was not wrapped correctly so it does not operate correctly. Will cost me $290 just to have a representative to evaluate the damage. Finally, when I sent my letter, with pictures of all the damaged/broken items, they said they could compensate me $100. At that point, I knew there was no need to speak to them any further. DO NOT USE THSE PEOPLE. They are scammers!
Mar 14, 2026
Friendly and Hardworking Crew
We relocated from Pittsburgh, PA to Orlando, FL and the entire experience felt very well organized. The movers were respectful, worked efficiently, and made sure nothing was damaged.
Sep 30, 2025
Smooth Long-Distance Move
We moved from Miami, FL to Dallas, TX with our 4 bedroom house. America First Moving made it easy, arriving on time and delivering everything intact. Their team worked hard and communicated throughout the trip.
Jan 27, 2026
A Fresh Start Handled With Care
We moved from Marietta, Georgia to Fort Worth, Texas after my spouse accepted a new management role. America First Moving helped us plan everything weeks in advance and stayed organized on moving day. The crew carefully wrapped our furniture, labeled every box, and kept us updated while the truck was on the road. When everything arrived, nothing was damaged and the layout was exactly how we wanted it.
Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
Feb 07, 2026
Well-Organized From Start to Finish
We moved from Eugene, Oregon to Sparks, Nevada and appreciated how structured the process felt. America First Moving provided clear paperwork, accurate timelines, and a professional crew. The truck arrived within the delivery window and unloading went quickly without any confusion.
Apr 02, 2026
Great Communication and Careful Handling
We relocated from Louisville, KY to Jacksonville, FL and America First Moving did a fantastic job. The crew stayed friendly, kept us updated during transit, and made sure every item was wrapped securely before loading.
Oct 30, 2025
A New Chapter for Our Family
With three young kids and a new job offer waiting, we moved from Orlando, Florida to Chicago, Illinois. America First Moving turned what could have been a nightmare into a smooth and stress-free experience. The team packed our kitchen and kids’ rooms with incredible care. They even labeled boxes with little notes so we knew exactly where everything went. It was such a thoughtful touch that made unpacking so much easier.
Nov 09, 2025
Reliable and Professional
I relocated from Chicago, Illinois to Dallas, Texas for work. America First Moving gave me a fair quote and stuck to it. The movers were friendly and respectful, and they wrapped all my furniture carefully. They even helped me move a heavy treadmill without complaining. Delivery came a day earlier than expected, which was a nice surprise.
Jul 26, 2025
Stress-Free Upgrade to a Bigger House
I relocated from a 3-bedroom home in Ocala to a bigger house in Belleview. America First Moving was on time, packed everything properly, and made the entire process smooth. No issues, no delays, and very friendly movers. Easily the most stress-free move I’ve had.
