Oct 21, 2025
A New Start for Our Family
Moving from Jacksonville, FL to Raleigh, NC was emotional for us, but America First Moving made it so much easier. The crew was patient with our kids running around and made sure every box ended up in the right room. Truly professional and kind people.
Jan 21, 2026
Handled Our Cross Country Move Perfectly
We moved from San Diego, California to Raleigh, North Carolina and were anxious about the long distance. America First Moving packed our home efficiently, communicated throughout the journey, and delivered all our items safely. The crew’s professionalism and organization made the process smooth and worry free.
Apr 21, 2025
Do not use!!! Beware!!
If i could give zero starts, I would. This company is an absolute scam. Even though we showed him all the items in the video call for couple of hrs. They intentionally gave us a low ball estimate by reducing the cubic ft. On the day of pickup, they would argue about the cubic ft and the person who originally estimated wont pickup your call. When they estimate, they would do sweet talk to get the order. We had to pay additional 30% of the money since we dont have choice at the time of pickup. Whats worse is, they blatantly lied about not out sourcing - my move was handled by multiple different companies, none of which were professional or reliable. All of our Bi-cycles broke, some of the boxes were damaged. Initially they told they will deliver in 2-3 days when they want to get the order but they delivered only after 2 weeks. The guys who delivered made all of our carpet dirty in our apartment. We asked to clean it up but they didnt saying they dont have cleaning stuff and they have to urgently deliver something else. Avoid this company at all costs unless you want stress, hidden fees, broken promises and zero accountability. Total nightmare.
Sep 13, 2025
Perfect Cross-Country Move to Portland
My cross-country move from St. Petersburg, FL to Portland, OR was handled perfectly by America First Moving. My 4-bedroom house had fragile glass decor, a piano, and oversized furniture. The team was professional and careful, and delivery was right on time. I couldn’t be more satisfied.
May 11, 2026
Fraudulent bait-and-switch practices.
This company sold us on a so-called “White Glove Service,” which is exactly why we agreed to pay their much higher price — over $3,600 more than the competition. The service was specifically described to us as including: “Packing, transportation, storage, delivery, UNPACKING, and putting all items where they belong, with the exception of kitchen boxes. You won’t have to do a thing — just sit back and watch.” Delivery day came, and not a single box was unpacked. The salesman promised one thing verbally, then changed the wording in the contract so the company could hide behind technical language and keep our money. First, they claimed unpacking “wasn’t in the contract.” When I asked them to review the recorded sales call, they changed their story again and said “White Glove Service” is just an expression — not an actual service they provide. That is plain and simple fraud. To make matters worse, they offered us a $200 “good faith gesture” only if we signed a document stating that: • We received all services promised verbally and in writing • We would not dispute the charges • We would not pursue any additional complaints It felt less like customer service and more like dealing with a moving mafia. If this review helps even one or two people avoid this company and their deceptive practices, then they can keep the $200.
Jul 24, 2025
Smooth Apartment-to-Condo Transition
I recently relocated from my 1-bedroom apartment in Coral Springs to a condo in Pompano Beach, and America First Moving made it completely hassle-free. They packed everything with care, moved quickly, and were extremely professional. A very smooth experience overall!
Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
Aug 11, 2025
Mold and Broken Furniture
I would not use this company if my life depended on it. I would rather sell everything I own then go through them again. It took over a month after pickup to get our stuff which was covered in mold and broken. Every time we called the company we were hung up on or given no answers.
Dec 19, 2025
Christmas Move With No Added Stress
We moved from Albany, New York to Nashville, Tennessee right before Christmas after my wife accepted a new role. America First Moving kept communication clear and made sure our furniture and seasonal items were packed securely.
Nov 15, 2025
From Coast to Coast Without the Stress
I moved from Los Angeles, California to Orlando, Florida for a new job opportunity, and I was nervous about the distance. America First Moving made the entire process feel manageable. They packed up my apartment carefully and updated me during the drive. Everything arrived right on time and in great shape.