Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
Mar 17, 2026
Excellent Experience With Interstate Movers
Our move from San Antonio, TX to Phoenix, AZ went extremely smoothly. America First Moving worked efficiently while still taking the time to protect our fragile items and larger furniture pieces. The entire process felt very coordinated from pickup through delivery.
Dec 26, 2025
A Winter Move Made Easy
I moved from Des Moines, Iowa to Salt Lake City, Utah for a new position right before the holidays. America First Moving kept communication clear and delivered despite snow delays along the route.
Nov 02, 2025
New Adventures Out West
After years in Chicago, Illinois, I decided to take a job in San Diego, California. The thought of moving that far made me nervous, but America First Moving made it painless. They were punctual, friendly, and went above and beyond to protect my electronics and kitchenware. My belongings arrived in perfect shape, and I was settled in within days. It’s rare to find a moving company that truly delivers what they promise.
Apr 27, 2026
Awesome Moving experience
Let me start off by saying we absolutely couldn't ask for a better less stressful service me and my wife didn't know how we were going to make this happen America first moving were very professional and understanding I assure you we had a million questions lol thanks guys we highly recommend them
Oct 11, 2025
Stress-Free Retirement Move
After 30 years in the same house, my wife and I downsized from Clearwater, FL to Hilton Head, SC. Safe Travels Moving and Storage made the transition easy. Their crew was kind, organized, and handled our antiques beautifully.
May 11, 2026
Fraudulent bait-and-switch practices.
This company sold us on a so-called “White Glove Service,” which is exactly why we agreed to pay their much higher price — over $3,600 more than the competition. The service was specifically described to us as including: “Packing, transportation, storage, delivery, UNPACKING, and putting all items where they belong, with the exception of kitchen boxes. You won’t have to do a thing — just sit back and watch.” Delivery day came, and not a single box was unpacked. The salesman promised one thing verbally, then changed the wording in the contract so the company could hide behind technical language and keep our money. First, they claimed unpacking “wasn’t in the contract.” When I asked them to review the recorded sales call, they changed their story again and said “White Glove Service” is just an expression — not an actual service they provide. That is plain and simple fraud. To make matters worse, they offered us a $200 “good faith gesture” only if we signed a document stating that: • We received all services promised verbally and in writing • We would not dispute the charges • We would not pursue any additional complaints It felt less like customer service and more like dealing with a moving mafia. If this review helps even one or two people avoid this company and their deceptive practices, then they can keep the $200.
Sep 20, 2025
Organized Family Move
We moved from Orlando, FL to Charlotte, NC for my husband’s new job. With a 4-bedroom house and three kids, I expected chaos, but America First Moving kept everything organized. They even labeled the boxes clearly, which made unpacking so much easier. It felt like they genuinely cared about helping our family start this new chapter.
Jul 31, 2025
Smooth 3-Bedroom Long-Distance Move to Charlotte
I recently moved from Tampa, Florida to Charlotte, North Carolina, and America First Moving made the entire process a breeze. They coordinated everything ahead of time, showed up with a full crew, and handled my 3-bedroom home like true pros. Nothing was damaged and they delivered right on schedule. I’d absolutely recommend them for any long-distance move.
Aug 08, 2025
Stress-Free Condo Move to Raleigh
Moving a 2-bedroom condo from Gainesville to Raleigh, NC was stressful until America First Moving stepped in. They packed everything fast but carefully, kept me updated during the drive, and even helped with furniture placement at the new place.
