Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
Apr 27, 2026
Experience with AFM / My Good Movers
My experience with the American First Moving website was overall straightforward but not without minor frustrations. The site is cleanly designed, making it easy to locate essential information about services, pricing, and booking. Navigation felt intuitive, and pages loaded quickly, which made the process efficient. However, some sections lacked detailed explanations, leaving me with questions about specific policies and fees. The quote request feature worked well, but I would have appreciated more transparency upfront. Customer support options were visible, though not immediately responsive. Overall, the website is functional and user-friendly, but could benefit from clearer information and improved communication features. While using My Good Movers source I feel like it’s helpful to the community & easy to use.
Jun 07, 2025
America First Moving
A relative of mine recommended them for my move; I was surprised by his testimonial so I wanted them to help me with my move too. They offer full coverage insurance and it is not expensive at all. I decided to hire this company and to me was the best choice. They are very friendly movers and made sure my furniture arrived in perfect condition. I feel I paid the right price for the right service.
Mar 15, 2026
Excellent Service and Smooth Coordination
Our move from Minneapolis, MN to Dallas, TX was handled professionally from beginning to end. The movers stayed organized, friendly, and communicated clearly during the entire process.
Aug 23, 2025
Tampa to Dallas 5-Bedroom Move
I moved a 5-bedroom house from Tampa, FL to Dallas, TX with America First Moving. The crew was efficient and careful, wrapping all large furniture and delicate pieces. I couldn’t have asked for a better moving experience.
Dec 12, 2025
Relocating for My Husband’s Medical Residency
We moved from Tucson, AZ to Omaha, NE for my husband’s residency program. Timing was tight, and we needed guaranteed delivery because of his schedule. America First Moving handled everything like clockwork. The movers were respectful, organized, and careful with our boxes of textbooks and equipment. The final bill matched the estimate, which we appreciated.
Jan 03, 2026
Handled Our Long Distance Family Move With Care
We relocated from Sarasota, Florida to Denver, Colorado with a four-bedroom household and a lot of sentimental items. America First Moving took the time to explain packing methods and reassured us throughout the move. Despite the distance, everything arrived intact and well organized. It felt like a true full-service experience.
Feb 10, 2026
Top-Tier Service During a Family Relocation
We moved from Roswell, GA to Lexington, KY to be closer to extended family. America First Moving handled our home with care and patience, especially with our children’s furniture and fragile items. The crew was respectful, efficient, and genuinely focused on quality rather than speed. It made a stressful time feel much more manageable.
Sep 02, 2025
Seamless In-State Move
My in-state move from Fort Lauderdale, FL to Naples, FL was seamless thanks to America First Moving. Even though it was only a 2-bedroom apartment, they treated the job with the same care as a large household. They were fast, careful, and very polite. The price was fair, and the whole move was done in a single afternoon.
Nov 06, 2025
Our Smooth Move to the Coast
We moved from Nashville, Tennessee to Charleston, South Carolina, and America First Moving handled it beautifully. Their team packed everything in one day and delivered within the week. They communicated every step of the way, and even our fragile decorations arrived without a scratch.
