Nov 01, 2025
From Florida Sunshine to Mountain Views
When my husband got a new position in Denver, Colorado, we had to move our family from Jacksonville, Florida. We were nervous about such a big change, but America First Moving made the transition surprisingly smooth. They packed everything, kept us informed during the trip, and delivered right on time. The movers were kind to our kids and even helped reassemble our beds. It truly felt like we had friends helping us move.
Apr 27, 2026
Experience with AFM / My Good Movers
My experience with the American First Moving website was overall straightforward but not without minor frustrations. The site is cleanly designed, making it easy to locate essential information about services, pricing, and booking. Navigation felt intuitive, and pages loaded quickly, which made the process efficient. However, some sections lacked detailed explanations, leaving me with questions about specific policies and fees. The quote request feature worked well, but I would have appreciated more transparency upfront. Customer support options were visible, though not immediately responsive. Overall, the website is functional and user-friendly, but could benefit from clearer information and improved communication features. While using My Good Movers source I feel like it’s helpful to the community & easy to use.
Dec 14, 2025
***BEWARE SCAM ALERT***
***PURE NIGHTMARE*** If I could give a negative 0, I would! It has been 6 months, no resolution at all and NO furniture and out of over $10,000!!! NJ sales person told us that America 1st is a self-contained one stop shop and will deliver door-to-door for our international move to the Dominican Republic from North Carolina. NJ continued to reassure that their company would be great for the international move and that his guys would love to take a vacation to the DR and we had nothing to worry about. NJ proceeded to tell us that America 1st would also take care of customs, the fees and so forth once our belongings reach the port in the DR. We paid our deposit that was over $4400 pick-up date set for May 24, 2025, paid for so-called boxes for our tvs, a large mirror and a large picture. A U-Haul pulls up and only one guy to move our belongings name John. We had our belongings that were being shipped already boxed up and ready to go. John stated that we would need to pay an extra $1700 because of the cubic size of the container. First point of contact NJ did not say anything of that nature. We refused to pay the extra $1700. John contacted someone and that was the end of the conversation. Now, the boxes that we paid an extra $250 for the TV's, mirror and the picture; were just regular U-Haul moving boxes that were broken apart. Two other random guys pulled up hours later to assist John with the loading the U-Haul. We provided a cashier's check to John over $3000 once the U-Haul was loaded. I wouldn't think that on May 24, 2025 would be the last day that we would see our furniture. Next thing we know, we received an email from UShip Van Lines (also known as RADO Express), received the contract; had to make two more payments before our belongings could be scheduled for pick-up. Made the payment over $1300, and the last payment over $1900 once we receive our furniture. We're 6 months in, way beyond the delivery date of August 24, 2025. We have called America 1st numerous times over and over just to get the complete run around. We have spoken with Brian, Jessica, Eric, Matt; probably the entire company at this point. Today was the day, called back for a follow-up because Tuesday we were told that they reached out to UShip and waiting for an update. Each time that we have called, placed on hold; your shipment is in transit, your shipment is still in storage and you owe for 60 days of storage fees (we only had storage for 30 days and the fees were waived), your belongings are at the Miami port, now it's in transit, still waiting to assign a driver; the list and the plot continues with the same verbiage with no end! Today, called to get a follow-up and was speaking with Matt, all of a sudden Jason (Manager) took over the call. Where do I begin? First, I did not ask to speak with Jason. I was speaking with Matt. Jason thought that he would just bully me and that I was just going to be quiet and listen as if I was his child. That was not going to happen. Jason wanted to out talk me, and didn't care about our concerns. No one would tell us where our furniture is located, nor provide any resolution. We keep getting excuses, well we're the broker not the carrier. I expressed once again, that America 1st is the first direct point of contact. You took a large deposit just to leave us abandoned. Jason sent an email to UShip but at this point the way we have been mistreated; is pointless. We haven't received an apology or what can we do; just straight attitude from this company without any empathy or respect. We are very frustrated and disheartened that we have come to the conclusion that we may never see our belongings again. This company is nothing more than a SCAM and has taken our money and has provided a MAJOR DISSERVICE!!!! We have filed several federal disputes today after my conversation with Jason. We have already taken legal action with our financial institution for FRAUD, and I will be filing a dispute with our Attorney General in the morning. We shouldn't have to go to these in-depth measures to retrieve our furniture!!!
Aug 05, 2025
Stress-Free Move from Florida to Asheville
Moving from Fort Lauderdale to Asheville, NC was a big step, but America First Moving made it feel easy. They were patient with my endless questions and took great care of my furniture and fragile boxes. Everything arrived on time and in perfect shape.
Mar 15, 2026
Very Efficient Long-Distance Move
I relocated from Omaha, NE to Tampa, FL and the team worked quickly while still protecting all of my belongings. Everything arrived safely and right within the delivery estimate.
Oct 04, 2025
Stress Free Relocation for Work
I had to move from Miami, FL to Raleigh, NC for a new position. America First Moving handled my 2 bedroom apartment perfectly. They packed everything safely, communicated the entire way, and delivered right on time.
Jul 21, 2025
I moved from a 3-bedroom home in Port St. Lucie
I moved from a 3-bedroom home in Port St. Lucie to a new place in Palm Bay, and America First Moving made it a breeze. They showed up on time, handled my big furniture and fragile decorations with care, and worked quickly without rushing. Everything arrived in perfect condition, and the team was friendly and professional from start to finish. Definitely a company I’ll be calling again for my next move!
Jun 15, 2026
Worst experience in my life
Complete scam. They sent a third party to move my stuff, who demanded an extra $2500 to do the job, which I had to pay. I felt like I was being blackmailed. I had to agree to the extra payment because I needed to move my stuff ASAP, and they took advantage of it. Never had such a bad experience with a mover.
Sep 08, 2025
Safe Handling of Fragile Items
America First Moving did a wonderful job with my move from Palm Beach, FL to Boston, MA. It was a 3-bedroom condo, and I was especially worried about my fragile glass dining table, but they wrapped it with multiple layers and it arrived in perfect condition. Great communication and on-time delivery.
Feb 18, 2026
Careful Packing and Reliable Delivery
We relocated from Irvine, CA to Boise, ID, and America 1st Moving exceeded expectations with their packing quality. Furniture was protected thoroughly, and every item arrived in perfect condition. The level of organization and attention to detail showed real expertise in long distance moves.
