Apr 21, 2025
Do not use!!! Beware!!
If i could give zero starts, I would. This company is an absolute scam. Even though we showed him all the items in the video call for couple of hrs. They intentionally gave us a low ball estimate by reducing the cubic ft. On the day of pickup, they would argue about the cubic ft and the person who originally estimated wont pickup your call. When they estimate, they would do sweet talk to get the order. We had to pay additional 30% of the money since we dont have choice at the time of pickup. Whats worse is, they blatantly lied about not out sourcing - my move was handled by multiple different companies, none of which were professional or reliable. All of our Bi-cycles broke, some of the boxes were damaged. Initially they told they will deliver in 2-3 days when they want to get the order but they delivered only after 2 weeks. The guys who delivered made all of our carpet dirty in our apartment. We asked to clean it up but they didnt saying they dont have cleaning stuff and they have to urgently deliver something else. Avoid this company at all costs unless you want stress, hidden fees, broken promises and zero accountability. Total nightmare.
Sep 03, 2026
Better Than Expected!
My experience with America First Moving was better than i expected. I've used Moving companies before, in the past and I've always ended up with a broken item or something missing upon delivery or movers who weren't careful loading from truck into my home. That wasn't the case with America First Moving. First, i received a quote that was lower than over 90% of other companies I've contacted for the same job. Next i was connected with a move coordinator who let me know what to expect step-by-step. Once the formalities were complete, the movers the company sent carefully and quickly packaged and loaded all items into the truck. I was moving to Florida from Vermont and i received real time updates of the drivers progress/ location, which made me feel secure during the traveling process. The driver arrived on time, my items were unloaded by their movers and they even helped me assemble a few tables and furniture. I would definitely recommend to anyone looking to move from A-B with no problems or worries.
Aug 15, 2024
Whole process so easy!
All of my belongings were wrapped in bubble paper and perfectly taken care of. Very dedicated moving services.
May 11, 2026
Fraudulent bait-and-switch practices.
This company sold us on a so-called “White Glove Service,” which is exactly why we agreed to pay their much higher price — over $3,600 more than the competition. The service was specifically described to us as including: “Packing, transportation, storage, delivery, UNPACKING, and putting all items where they belong, with the exception of kitchen boxes. You won’t have to do a thing — just sit back and watch.” Delivery day came, and not a single box was unpacked. The salesman promised one thing verbally, then changed the wording in the contract so the company could hide behind technical language and keep our money. First, they claimed unpacking “wasn’t in the contract.” When I asked them to review the recorded sales call, they changed their story again and said “White Glove Service” is just an expression — not an actual service they provide. That is plain and simple fraud. To make matters worse, they offered us a $200 “good faith gesture” only if we signed a document stating that: • We received all services promised verbally and in writing • We would not dispute the charges • We would not pursue any additional complaints It felt less like customer service and more like dealing with a moving mafia. If this review helps even one or two people avoid this company and their deceptive practices, then they can keep the $200.
Jan 12, 2026
A Well Planned Move During a Busy Time
We moved from Overland Park, Kansas to Roanoke, Virginia while juggling work deadlines and school schedules. America First Moving kept the entire process organized and easy to follow. The crew packed carefully, labeled everything clearly, and stayed in touch during transit. Delivery was right on time and nothing arrived damaged.
Mar 11, 2026
Stress-Free Interstate Relocation
I moved from Cincinnati, OH to Jacksonville, FL and the crew made the process feel easy. They packed everything carefully, loaded the truck in an organized way, and delivered right within the promised window.
Jun 13, 2026
Terrible Experience
So we had a drop off date of June 10th or 12th I was told today that we will not get our belongings until the 15 or 16th. Sitting here in our new home with none of our belongings. I would not recommend this company to anyone. These guys are brokers and once they get paid you’re basically at the mercy of whoever they find to pick up and drop off your belongings. On top of that you agree on a price sign the contract and then they want more money out of you because they have no idea the sizes and shapes of your belongings so what you think your getting is not what you actually get unless you want to pay more.
Sep 12, 2025
Cross-Country Move to Los Angeles
America First Moving managed my relocation from West Palm Beach, FL to Los Angeles, CA. My 5-bedroom home had large appliances, outdoor furniture, and plenty of valuables. The crew worked efficiently, kept me updated, and delivered on time. Everything arrived in perfect condition.
Nov 04, 2025
Cross-Country Move Done Right
I recently moved from Los Angeles, California to Richmond, Virginia for a new job, and America First Moving made the whole process effortless. The crew was efficient, polite, and careful with every item. They called before arrival, kept me informed, and even helped unpack a few boxes once they arrived. Everything arrived in perfect shape.
Dec 14, 2025
***BEWARE SCAM ALERT***
***PURE NIGHTMARE*** If I could give a negative 0, I would! It has been 6 months, no resolution at all and NO furniture and out of over $10,000!!! NJ sales person told us that America 1st is a self-contained one stop shop and will deliver door-to-door for our international move to the Dominican Republic from North Carolina. NJ continued to reassure that their company would be great for the international move and that his guys would love to take a vacation to the DR and we had nothing to worry about. NJ proceeded to tell us that America 1st would also take care of customs, the fees and so forth once our belongings reach the port in the DR. We paid our deposit that was over $4400 pick-up date set for May 24, 2025, paid for so-called boxes for our tvs, a large mirror and a large picture. A U-Haul pulls up and only one guy to move our belongings name John. We had our belongings that were being shipped already boxed up and ready to go. John stated that we would need to pay an extra $1700 because of the cubic size of the container. First point of contact NJ did not say anything of that nature. We refused to pay the extra $1700. John contacted someone and that was the end of the conversation. Now, the boxes that we paid an extra $250 for the TV's, mirror and the picture; were just regular U-Haul moving boxes that were broken apart. Two other random guys pulled up hours later to assist John with the loading the U-Haul. We provided a cashier's check to John over $3000 once the U-Haul was loaded. I wouldn't think that on May 24, 2025 would be the last day that we would see our furniture. Next thing we know, we received an email from UShip Van Lines (also known as RADO Express), received the contract; had to make two more payments before our belongings could be scheduled for pick-up. Made the payment over $1300, and the last payment over $1900 once we receive our furniture. We're 6 months in, way beyond the delivery date of August 24, 2025. We have called America 1st numerous times over and over just to get the complete run around. We have spoken with Brian, Jessica, Eric, Matt; probably the entire company at this point. Today was the day, called back for a follow-up because Tuesday we were told that they reached out to UShip and waiting for an update. Each time that we have called, placed on hold; your shipment is in transit, your shipment is still in storage and you owe for 60 days of storage fees (we only had storage for 30 days and the fees were waived), your belongings are at the Miami port, now it's in transit, still waiting to assign a driver; the list and the plot continues with the same verbiage with no end! Today, called to get a follow-up and was speaking with Matt, all of a sudden Jason (Manager) took over the call. Where do I begin? First, I did not ask to speak with Jason. I was speaking with Matt. Jason thought that he would just bully me and that I was just going to be quiet and listen as if I was his child. That was not going to happen. Jason wanted to out talk me, and didn't care about our concerns. No one would tell us where our furniture is located, nor provide any resolution. We keep getting excuses, well we're the broker not the carrier. I expressed once again, that America 1st is the first direct point of contact. You took a large deposit just to leave us abandoned. Jason sent an email to UShip but at this point the way we have been mistreated; is pointless. We haven't received an apology or what can we do; just straight attitude from this company without any empathy or respect. We are very frustrated and disheartened that we have come to the conclusion that we may never see our belongings again. This company is nothing more than a SCAM and has taken our money and has provided a MAJOR DISSERVICE!!!! We have filed several federal disputes today after my conversation with Jason. We have already taken legal action with our financial institution for FRAUD, and I will be filing a dispute with our Attorney General in the morning. We shouldn't have to go to these in-depth measures to retrieve our furniture!!!
