Jul 21, 2025
I moved from a 2-bedroom condo in Lake Mary to a townhouse in Sanford
I moved from a 2-bedroom condo in Lake Mary to a townhouse in Sanford, and America First Moving really exceeded my expectations. The movers were on time, packed everything securely, and handled my fragile decor and electronics with extra care. They were professional, quick, and super friendly throughout the entire process. Everything arrived without a scratch, and they even helped arrange the heavier furniture exactly where I wanted it. I’ll definitely be recommending them to anyone who needs reliable movers!
Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
May 11, 2026
Fraudulent bait-and-switch practices.
This company sold us on a so-called “White Glove Service,” which is exactly why we agreed to pay their much higher price — over $3,600 more than the competition. The service was specifically described to us as including: “Packing, transportation, storage, delivery, UNPACKING, and putting all items where they belong, with the exception of kitchen boxes. You won’t have to do a thing — just sit back and watch.” Delivery day came, and not a single box was unpacked. The salesman promised one thing verbally, then changed the wording in the contract so the company could hide behind technical language and keep our money. First, they claimed unpacking “wasn’t in the contract.” When I asked them to review the recorded sales call, they changed their story again and said “White Glove Service” is just an expression — not an actual service they provide. That is plain and simple fraud. To make matters worse, they offered us a $200 “good faith gesture” only if we signed a document stating that: • We received all services promised verbally and in writing • We would not dispute the charges • We would not pursue any additional complaints It felt less like customer service and more like dealing with a moving mafia. If this review helps even one or two people avoid this company and their deceptive practices, then they can keep the $200.
Jun 15, 2026
Worst experience in my life
Complete scam. They sent a third party to move my stuff, who demanded an extra $2500 to do the job, which I had to pay. I felt like I was being blackmailed. I had to agree to the extra payment because I needed to move my stuff ASAP, and they took advantage of it. Never had such a bad experience with a mover.
Dec 30, 2025
Cross Country Move Done the Right Way
I relocated from Fort Lauderdale, Florida to Phoenix, Arizona for a career change and needed a company I could trust long distance. America First Moving impressed me with their communication and professionalism. Every item was inventoried, wrapped securely, and delivered exactly as promised. The move was large, but the experience felt controlled and predictable.
Oct 25, 2025
A Big Move for Our Growing Family
With our third baby on the way, we moved from Tampa, FL to Greenville, SC for more space. America First Moving was incredible — they packed everything carefully, labeled boxes for each room, and stayed patient despite the chaos of toddlers running around.
Aug 15, 2024
Whole process so easy!
All of my belongings were wrapped in bubble paper and perfectly taken care of. Very dedicated moving services.
Mar 14, 2026
Friendly and Hardworking Crew
We relocated from Pittsburgh, PA to Orlando, FL and the entire experience felt very well organized. The movers were respectful, worked efficiently, and made sure nothing was damaged.
Nov 18, 2025
Helping Us Start a New Chapter
We moved from Albany, New York to Austin, Texas to be closer to family. With a toddler and a newborn, it could’ve been chaotic, but the crew handled our home with incredible care. They labeled everything clearly, which made unpacking so much easier.
Aug 02, 2025
Piano & All—Flawless Move to Kentucky
When I got a job transfer from Tallahassee to Lexington, KY, I booked America First Moving based on their good reviews. They lived up to the hype. Great communication, solid work ethic, and no nonsense. They even moved my piano without a hitch.
