May 11, 2026
Fraudulent bait-and-switch practices.
This company sold us on a so-called “White Glove Service,” which is exactly why we agreed to pay their much higher price — over $3,600 more than the competition. The service was specifically described to us as including: “Packing, transportation, storage, delivery, UNPACKING, and putting all items where they belong, with the exception of kitchen boxes. You won’t have to do a thing — just sit back and watch.” Delivery day came, and not a single box was unpacked. The salesman promised one thing verbally, then changed the wording in the contract so the company could hide behind technical language and keep our money. First, they claimed unpacking “wasn’t in the contract.” When I asked them to review the recorded sales call, they changed their story again and said “White Glove Service” is just an expression — not an actual service they provide. That is plain and simple fraud. To make matters worse, they offered us a $200 “good faith gesture” only if we signed a document stating that: • We received all services promised verbally and in writing • We would not dispute the charges • We would not pursue any additional complaints It felt less like customer service and more like dealing with a moving mafia. If this review helps even one or two people avoid this company and their deceptive practices, then they can keep the $200.
Mar 29, 2025
Moving Review
America First is a moving broker. They contract with local moving companies to do the actual move. The initial phone quote was $8500 (paperwork sent confirming price). Since this was my fourth quote it lined up with the other three quotes I rec'd. But, when the inventory list was done, the price went to $13,000. They did lower it to $11,587 (which was still extremely high). I had no time to change my moving company. The main person I communicated with was the driver. His command of the English language was poor. The packers could not speak or understand English. The following items were damaged or destroyed: 1) Molding on the hutch was damaged, 2) broken pictures / glass frames, 3) clothes were not hung in wardrobes, they were folded and stacked until there was no more room. Could not reach the bottom of the box and the box was too heavy for me to tip over so I could empty it. 4) wrapped candles in two sets of sheets and the red dye permanently stained and ruined the sheets, 5) salad crisper destroyed, 6) broke glass globe stand, 6) broke standing light stand, 7) sleep # mattress was not wrapped correctly so it does not operate correctly. Will cost me $290 just to have a representative to evaluate the damage. Finally, when I sent my letter, with pictures of all the damaged/broken items, they said they could compensate me $100. At that point, I knew there was no need to speak to them any further. DO NOT USE THSE PEOPLE. They are scammers!
Sep 08, 2025
Efficient In-State Relocation
America First Moving helped me move from Jacksonville, FL to Gainesville, FL. It was only a 2-bedroom move, but they packed everything quickly and treated my belongings with care. The crew was friendly, efficient, and had me settled in my new place within hours.
Jan 20, 2026
A Smooth Move for Our Busy Family
We relocated from Plano, Texas to Asheville, North Carolina after a sudden job transfer and the birth of our second child. America First Moving handled our four bedroom home with care, making sure fragile items like baby furniture and electronics were secured. They communicated constantly and everything arrived on time, allowing us to settle into our new home without added stress.
Nov 04, 2025
Relocating Our Family to the Carolinas
We moved from Orlando, Florida to Greenville, South Carolina for my husband’s new job, and America First Moving truly delivered. The movers were friendly, professional, and took extra time to protect our glass furniture. They handled our entire four-bedroom home with ease, and the delivery arrived on schedule.
Feb 15, 2026
Quality Moving Service You Can Rely On
I relocated from Palm Harbor, FL to Greenville, SC during a busy career transition. America First Moving provided dependable service, excellent communication, and careful handling of all belongings. Their commitment to quality made the move a success.
Jun 27, 2024
very smoothly and tension-free
Could not be more pleased with my move with America First movers. They promised excellence and they delivered. They made a trying experience hassle-free and easy. Eric, Robert, Sarah, Angel and Irma were incredible!
Apr 27, 2026
Experience with AFM / My Good Movers
My experience with the American First Moving website was overall straightforward but not without minor frustrations. The site is cleanly designed, making it easy to locate essential information about services, pricing, and booking. Navigation felt intuitive, and pages loaded quickly, which made the process efficient. However, some sections lacked detailed explanations, leaving me with questions about specific policies and fees. The quote request feature worked well, but I would have appreciated more transparency upfront. Customer support options were visible, though not immediately responsive. Overall, the website is functional and user-friendly, but could benefit from clearer information and improved communication features. While using My Good Movers source I feel like it’s helpful to the community & easy to use.
Jul 02, 2024
We wish you all the very best!
Tengis and Brandon worked hard to keep my things safe and secure. They wrapped my belongings and made sure I understood all of the paperwork. I would work with them again.
Dec 14, 2025
A Job Transfer We Didn’t Have Time to Prepare For
I was transferred on short notice from Milwaukee, WI to Kansas City, MO, and America First Moving took the reins immediately. They brought all packing materials, labeled everything clearly, and kept my electronics and monitors in specialized crates. Delivery was on time, and I was able to start my new role without any moving stress hanging over me.
