Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
Dec 03, 2025
Cross-Country Career Leap
I moved from Fresno, California to Columbus, Ohio after accepting a corporate promotion. America First Moving took detailed inventory and kept me informed each day. Nothing arrived damaged and the delivery window was right on time.
Mar 30, 2026
Excellent Cross-Country Moving Experience
I relocated from Burlington, VT to Tampa, FL and America First Moving made the entire process much easier than I expected. The crew arrived on time, wrapped every piece of furniture carefully, and stayed very organized while loading the truck. Delivery happened within the estimated window and everything arrived without a scratch.
Oct 28, 2025
A Fresh Start Across the Country
When my husband and I decided to move from Seattle, Washington to Tampa, Florida, it felt overwhelming at first. We had lived in the same house for fifteen years, and the idea of packing up everything was stressful. America First Moving made it so much easier than we ever expected. Their crew was polite, hardworking, and treated our furniture as if it was their own. They labeled every box, wrapped our fragile items carefully, and kept in touch with us throughout the drive. We arrived to find everything just as we left it.
Feb 15, 2026
Impressive Organization and Care
Our move from Omaha, NE to Overland Park, KS was handled with professionalism at every stage. America First Moving’s crew was polite, attentive, and detail-oriented. Everything arrived safely and was placed with care.
Aug 17, 2025
Big 5-Bedroom Move to Dallas
My move from Key West, FL to Dallas, TX was a big one, but America First Moving handled it perfectly. My 5-bedroom home included a pool table and gym equipment, which they packed and transported with no issues at all. The delivery was on time, and the movers were just as professional at drop-off as they were at pick-up.
Jul 21, 2025
I moved from a 3-bedroom home in Port St. Lucie
I moved from a 3-bedroom home in Port St. Lucie to a new place in Palm Bay, and America First Moving made it a breeze. They showed up on time, handled my big furniture and fragile decorations with care, and worked quickly without rushing. Everything arrived in perfect condition, and the team was friendly and professional from start to finish. Definitely a company I’ll be calling again for my next move!
Sep 08, 2025
Safe Handling of Fragile Items
America First Moving did a wonderful job with my move from Palm Beach, FL to Boston, MA. It was a 3-bedroom condo, and I was especially worried about my fragile glass dining table, but they wrapped it with multiple layers and it arrived in perfect condition. Great communication and on-time delivery.
Jan 27, 2026
A Fresh Start Handled With Care
We moved from Marietta, Georgia to Fort Worth, Texas after my spouse accepted a new management role. America First Moving helped us plan everything weeks in advance and stayed organized on moving day. The crew carefully wrapped our furniture, labeled every box, and kept us updated while the truck was on the road. When everything arrived, nothing was damaged and the layout was exactly how we wanted it.
Apr 27, 2026
Experience with AFM / My Good Movers
My experience with the American First Moving website was overall straightforward but not without minor frustrations. The site is cleanly designed, making it easy to locate essential information about services, pricing, and booking. Navigation felt intuitive, and pages loaded quickly, which made the process efficient. However, some sections lacked detailed explanations, leaving me with questions about specific policies and fees. The quote request feature worked well, but I would have appreciated more transparency upfront. Customer support options were visible, though not immediately responsive. Overall, the website is functional and user-friendly, but could benefit from clearer information and improved communication features. While using My Good Movers source I feel like it’s helpful to the community & easy to use.
