Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
Aug 31, 2025
Jacksonville to Dallas Move
I moved from Jacksonville, FL to Dallas, TX, and America First Moving was a lifesaver. This was a 4-bedroom move with a lot of heavy furniture, and I was worried it would cost me a fortune. The price was fair, and the team worked like clockwork. They disassembled my beds and put them back together perfectly in my new home. Not a single scratch on my hardwood furniture, which I thought was impossible. Their professionalism really stood out compared to movers I’ve used in the past.
Jun 15, 2026
Worst experience in my life
Complete scam. They sent a third party to move my stuff, who demanded an extra $2500 to do the job, which I had to pay. I felt like I was being blackmailed. I had to agree to the extra payment because I needed to move my stuff ASAP, and they took advantage of it. Never had such a bad experience with a mover.
Feb 22, 2026
Easy and Organized From Pickup to Delivery
Our move from Columbus, OH to Jacksonville, FL went better than expected. America First Moving arrived on time, packed everything carefully, and stayed friendly the whole day. Nothing was damaged and the process felt very well coordinated.
Nov 05, 2025
Relocating for a Fresh Start
I moved from Denver, Colorado to Atlanta, Georgia after accepting a new position. America First Moving took care of everything, from packing to delivery. They handled my large furniture and fragile electronics like pros. The move was completed earlier than promised, and the final cost matched the quote exactly.
Sep 01, 2025
Miami to Richmond Move
America First Moving took care of my relocation from Miami, FL to Richmond, VA. I had a smaller 2-bedroom condo, but I was nervous about my large TV, artwork, and computer equipment. The movers packed everything with precision and used extra padding where needed. They were also very respectful of my building rules and coordinated with the condo manager so everything went smoothly on moving day. I truly felt like they went the extra mile to make the experience stress-free.
Dec 06, 2025
Bringing Three Generations Together
Our extended family moved from Marietta, Georgia to Mesa, Arizona. America First Moving helped us coordinate multiple trucks and schedules seamlessly. The move brought everyone together without the chaos.
Jul 24, 2025
Smooth Apartment-to-Condo Transition
I recently relocated from my 1-bedroom apartment in Coral Springs to a condo in Pompano Beach, and America First Moving made it completely hassle-free. They packed everything with care, moved quickly, and were extremely professional. A very smooth experience overall!
Mar 29, 2025
Moving Review
America First is a moving broker. They contract with local moving companies to do the actual move. The initial phone quote was $8500 (paperwork sent confirming price). Since this was my fourth quote it lined up with the other three quotes I rec'd. But, when the inventory list was done, the price went to $13,000. They did lower it to $11,587 (which was still extremely high). I had no time to change my moving company. The main person I communicated with was the driver. His command of the English language was poor. The packers could not speak or understand English. The following items were damaged or destroyed: 1) Molding on the hutch was damaged, 2) broken pictures / glass frames, 3) clothes were not hung in wardrobes, they were folded and stacked until there was no more room. Could not reach the bottom of the box and the box was too heavy for me to tip over so I could empty it. 4) wrapped candles in two sets of sheets and the red dye permanently stained and ruined the sheets, 5) salad crisper destroyed, 6) broke glass globe stand, 6) broke standing light stand, 7) sleep # mattress was not wrapped correctly so it does not operate correctly. Will cost me $290 just to have a representative to evaluate the damage. Finally, when I sent my letter, with pictures of all the damaged/broken items, they said they could compensate me $100. At that point, I knew there was no need to speak to them any further. DO NOT USE THSE PEOPLE. They are scammers!
Oct 18, 2025
Turning a Promotion into a Smooth Transition
When I was promoted to district manager, the company moved me from Dallas, TX to Denver, CO. America First Moving was punctual, polite, and professional. They even followed up afterward to make sure everything arrived safely.
