Nov 18, 2025
A Huge Cross-Country Move Made Surprisingly Easy
Moving from Portland, Oregon to Charleston, South Carolina felt overwhelming, especially with two kids and a dog. America First Moving handled everything from packing to unloading, and they were patient with our constant questions. The movers kept us updated during the entire route, which helped ease our nerves.
Apr 21, 2025
Do not use!!! Beware!!
If i could give zero starts, I would. This company is an absolute scam. Even though we showed him all the items in the video call for couple of hrs. They intentionally gave us a low ball estimate by reducing the cubic ft. On the day of pickup, they would argue about the cubic ft and the person who originally estimated wont pickup your call. When they estimate, they would do sweet talk to get the order. We had to pay additional 30% of the money since we dont have choice at the time of pickup. Whats worse is, they blatantly lied about not out sourcing - my move was handled by multiple different companies, none of which were professional or reliable. All of our Bi-cycles broke, some of the boxes were damaged. Initially they told they will deliver in 2-3 days when they want to get the order but they delivered only after 2 weeks. The guys who delivered made all of our carpet dirty in our apartment. We asked to clean it up but they didnt saying they dont have cleaning stuff and they have to urgently deliver something else. Avoid this company at all costs unless you want stress, hidden fees, broken promises and zero accountability. Total nightmare.
Sep 08, 2025
Efficient In-State Relocation
America First Moving helped me move from Jacksonville, FL to Gainesville, FL. It was only a 2-bedroom move, but they packed everything quickly and treated my belongings with care. The crew was friendly, efficient, and had me settled in my new place within hours.
Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
Dec 09, 2025
A Seamless Move After Our Engagement
My fiancé and I moved from Boise, ID to Sacramento, CA, combining our apartments into one home. America First Moving treated our belongings with care, especially the fragile keepsakes from our engagement trip. They kept us updated during transport, and the delivery came earlier than expected, which helped us settle in before our wedding planning rush.
Mar 30, 2026
Excellent Cross-Country Moving Experience
I relocated from Burlington, VT to Tampa, FL and America First Moving made the entire process much easier than I expected. The crew arrived on time, wrapped every piece of furniture carefully, and stayed very organized while loading the truck. Delivery happened within the estimated window and everything arrived without a scratch.
Jan 03, 2026
Handled Our Long Distance Family Move With Care
We relocated from Sarasota, Florida to Denver, Colorado with a four-bedroom household and a lot of sentimental items. America First Moving took the time to explain packing methods and reassured us throughout the move. Despite the distance, everything arrived intact and well organized. It felt like a true full-service experience.
Apr 27, 2026
Experience with AFM / My Good Movers
My experience with the American First Moving website was overall straightforward but not without minor frustrations. The site is cleanly designed, making it easy to locate essential information about services, pricing, and booking. Navigation felt intuitive, and pages loaded quickly, which made the process efficient. However, some sections lacked detailed explanations, leaving me with questions about specific policies and fees. The quote request feature worked well, but I would have appreciated more transparency upfront. Customer support options were visible, though not immediately responsive. Overall, the website is functional and user-friendly, but could benefit from clearer information and improved communication features. While using My Good Movers source I feel like it’s helpful to the community & easy to use.
Aug 27, 2025
Flawless 4-Bedroom Move
America First Moving took care of my 4-bedroom move from Palm Bay, FL to Kansas City, MO. They were fast, reliable, and professional from beginning to end. I couldn’t believe how smoothly everything went.
Jun 27, 2024
very smoothly and tension-free
Could not be more pleased with my move with America First movers. They promised excellence and they delivered. They made a trying experience hassle-free and easy. Eric, Robert, Sarah, Angel and Irma were incredible!
