Jan 29, 2026
A Smooth Corporate Relocation
My company transferred me from Redondo Beach, California to Lehi, Utah and the schedule was tight. America First Moving stayed on track and handled everything professionally. The packing crew was efficient and delivery happened right inside the window I was given.
Jul 22, 2025
I moved from my 3-bedroom home in Cape Coral to a new house in Fort Myers
I moved from my 3-bedroom home in Cape Coral to a new house in Fort Myers, and America First Moving did an excellent job from start to finish. They were punctual, professional, and handled my large furniture, TVs, and fragile decor with extra care. Everything was loaded and unloaded quickly without any damage. The team was friendly and helpful, even offering to arrange furniture exactly how I wanted. Moving felt simple thanks to them!
Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
May 11, 2026
Fraudulent bait-and-switch practices.
This company sold us on a so-called “White Glove Service,” which is exactly why we agreed to pay their much higher price — over $3,600 more than the competition. The service was specifically described to us as including: “Packing, transportation, storage, delivery, UNPACKING, and putting all items where they belong, with the exception of kitchen boxes. You won’t have to do a thing — just sit back and watch.” Delivery day came, and not a single box was unpacked. The salesman promised one thing verbally, then changed the wording in the contract so the company could hide behind technical language and keep our money. First, they claimed unpacking “wasn’t in the contract.” When I asked them to review the recorded sales call, they changed their story again and said “White Glove Service” is just an expression — not an actual service they provide. That is plain and simple fraud. To make matters worse, they offered us a $200 “good faith gesture” only if we signed a document stating that: • We received all services promised verbally and in writing • We would not dispute the charges • We would not pursue any additional complaints It felt less like customer service and more like dealing with a moving mafia. If this review helps even one or two people avoid this company and their deceptive practices, then they can keep the $200.
Aug 21, 2025
Efficient Sarasota to Phoenix Move
Relocating from Sarasota, FL to Phoenix, AZ was easier than expected thanks to America First Moving. They packed, loaded, and delivered everything efficiently, and kept in touch every step of the way.
Nov 08, 2025
A Move Worth Remembering
My wife and I moved from Detroit, Michigan to San Antonio, Texas, and the experience with America First Moving was fantastic. The movers were professional and respectful, taking the time to protect our furniture properly. The delivery was on schedule, and they made sure we were settled before leaving.
Mar 29, 2025
Moving Review
America First is a moving broker. They contract with local moving companies to do the actual move. The initial phone quote was $8500 (paperwork sent confirming price). Since this was my fourth quote it lined up with the other three quotes I rec'd. But, when the inventory list was done, the price went to $13,000. They did lower it to $11,587 (which was still extremely high). I had no time to change my moving company. The main person I communicated with was the driver. His command of the English language was poor. The packers could not speak or understand English. The following items were damaged or destroyed: 1) Molding on the hutch was damaged, 2) broken pictures / glass frames, 3) clothes were not hung in wardrobes, they were folded and stacked until there was no more room. Could not reach the bottom of the box and the box was too heavy for me to tip over so I could empty it. 4) wrapped candles in two sets of sheets and the red dye permanently stained and ruined the sheets, 5) salad crisper destroyed, 6) broke glass globe stand, 6) broke standing light stand, 7) sleep # mattress was not wrapped correctly so it does not operate correctly. Will cost me $290 just to have a representative to evaluate the damage. Finally, when I sent my letter, with pictures of all the damaged/broken items, they said they could compensate me $100. At that point, I knew there was no need to speak to them any further. DO NOT USE THSE PEOPLE. They are scammers!
Feb 21, 2026
Reliable Service for a Career Move
I accepted a new role and moved from Madison, WI to Nashville, TN. America 1st Moving provided a clear timeline and handled packing with precision. Delivery arrived right within the expected window and everything was intact.
Oct 04, 2025
Stress Free Relocation for Work
I had to move from Miami, FL to Raleigh, NC for a new position. America First Moving handled my 2 bedroom apartment perfectly. They packed everything safely, communicated the entire way, and delivered right on time.
Sep 24, 2025
Handled Our Cross-State Move Perfectly
Moving from Jacksonville, FL to Richmond, VA with a 3 bedroom home was a huge undertaking. America First Moving managed it all with professionalism, making sure every box and piece of furniture arrived safely.