May 11, 2026
Fraudulent bait-and-switch practices.
This company sold us on a so-called “White Glove Service,” which is exactly why we agreed to pay their much higher price — over $3,600 more than the competition. The service was specifically described to us as including: “Packing, transportation, storage, delivery, UNPACKING, and putting all items where they belong, with the exception of kitchen boxes. You won’t have to do a thing — just sit back and watch.” Delivery day came, and not a single box was unpacked. The salesman promised one thing verbally, then changed the wording in the contract so the company could hide behind technical language and keep our money. First, they claimed unpacking “wasn’t in the contract.” When I asked them to review the recorded sales call, they changed their story again and said “White Glove Service” is just an expression — not an actual service they provide. That is plain and simple fraud. To make matters worse, they offered us a $200 “good faith gesture” only if we signed a document stating that: • We received all services promised verbally and in writing • We would not dispute the charges • We would not pursue any additional complaints It felt less like customer service and more like dealing with a moving mafia. If this review helps even one or two people avoid this company and their deceptive practices, then they can keep the $200.
Jan 13, 2026
A Smooth Start in a New City
After accepting a new position, I relocated from Santa Fe, New Mexico to Grand Rapids, Michigan. America First Moving handled the logistics professionally and kept me informed throughout the move. The packing team was efficient, and the delivery crew placed everything exactly where I needed it in the new apartment.
Sep 03, 2025
Stress-Free Heavy Furniture Move
I moved from Tampa, FL to Columbus, OH, and America First Moving made the process stress-free. My 4-bedroom home had plenty of heavy furniture, including a solid wood dining set, and they moved everything without damage. The crew communicated well and delivered on time. Highly recommended for long-distance moves.
Oct 08, 2025
Fast and Flawless Service
Moving from West Palm Beach to Fort Lauderdale, FL was quick and easy thanks to Safe Travels Moving and Storage. They packed, loaded, and delivered our entire 2 bedroom condo within a single day. Couldn’t ask for better service.
Apr 25, 2024
Proficient Movers
Thanks to America First Moving, I got their best services twice. All the staff, even the movers, were impeccable. They were not only the first to respond when I asked for quotes from 5 other movers, but they also had the best pricing by far. The movers were extremely careful with my furniture and used their time excellently. We heartily suggest them for an easy move!
Apr 01, 2026
Reliable Long-Distance Service
I moved from Fresno, CA to Denver, CO and was impressed with how organized the entire move was. The movers handled my belongings carefully, especially my glass table and bedroom furniture, and everything arrived right on schedule.
Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
Feb 11, 2026
Professional Movers You Can Trust
My transfer from Madison, WI to Boulder, CO required precision due to a fully equipped home office. America First Moving packed everything securely and treated my equipment as if it were their own. Their careful planning and steady communication made the move smooth from pickup through delivery.
Aug 18, 2025
I called America First Moving in a panic after another company bailed on me.
I called America First Moving in a panic after another company bailed on me. They stepped in without hesitation and got me moved within 48 hours. Fast, friendly, and totally professional. They turned a nightmare into a smooth transition.
Nov 11, 2025
A Fresh Start in a New State
I recently moved from Miami, Florida to Charlotte, North Carolina for a new job, and America First Moving made it easier than I expected. The movers were polite, fast, and careful with my furniture. Everything arrived on time and in perfect condition.
