May 11, 2026
Fraudulent bait-and-switch practices.
This company sold us on a so-called “White Glove Service,” which is exactly why we agreed to pay their much higher price — over $3,600 more than the competition. The service was specifically described to us as including: “Packing, transportation, storage, delivery, UNPACKING, and putting all items where they belong, with the exception of kitchen boxes. You won’t have to do a thing — just sit back and watch.” Delivery day came, and not a single box was unpacked. The salesman promised one thing verbally, then changed the wording in the contract so the company could hide behind technical language and keep our money. First, they claimed unpacking “wasn’t in the contract.” When I asked them to review the recorded sales call, they changed their story again and said “White Glove Service” is just an expression — not an actual service they provide. That is plain and simple fraud. To make matters worse, they offered us a $200 “good faith gesture” only if we signed a document stating that: • We received all services promised verbally and in writing • We would not dispute the charges • We would not pursue any additional complaints It felt less like customer service and more like dealing with a moving mafia. If this review helps even one or two people avoid this company and their deceptive practices, then they can keep the $200.
Jul 23, 2025
I moved from a 3-bedroom home in Port Orange
I moved from a 3-bedroom home in Port Orange to a house in New Smyrna Beach, and America First Moving did a fantastic job. They packed my furniture and electronics safely, handled my fragile items with care, and worked quickly without any problems. I couldn’t be happier with their service.
Oct 31, 2025
From the Desert to the Mountains
I moved from Las Vegas, Nevada to Denver, Colorado after accepting a remote job that allowed me to live closer to nature. America First Moving made sure everything went perfectly. The crew arrived early, packed efficiently, and loaded my truck in just a few hours. My furniture arrived two days later, exactly as promised. Their attention to detail made me feel completely confident throughout the process.
Sep 24, 2025
Handled Our Cross-State Move Perfectly
Moving from Jacksonville, FL to Richmond, VA with a 3 bedroom home was a huge undertaking. America First Moving managed it all with professionalism, making sure every box and piece of furniture arrived safely.
Apr 27, 2026
Experience with AFM / My Good Movers
My experience with the American First Moving website was overall straightforward but not without minor frustrations. The site is cleanly designed, making it easy to locate essential information about services, pricing, and booking. Navigation felt intuitive, and pages loaded quickly, which made the process efficient. However, some sections lacked detailed explanations, leaving me with questions about specific policies and fees. The quote request feature worked well, but I would have appreciated more transparency upfront. Customer support options were visible, though not immediately responsive. Overall, the website is functional and user-friendly, but could benefit from clearer information and improved communication features. While using My Good Movers source I feel like it’s helpful to the community & easy to use.
Jan 11, 2026
Trustworthy for a Long Distance Relocation
I moved from San Antonio, Texas to Boise, Idaho for a fresh start and needed a company I could trust from afar. America First Moving exceeded my expectations by keeping consistent communication and delivering on schedule. Everything arrived exactly as packed, which meant a lot to me.
Mar 29, 2025
Moving Review
America First is a moving broker. They contract with local moving companies to do the actual move. The initial phone quote was $8500 (paperwork sent confirming price). Since this was my fourth quote it lined up with the other three quotes I rec'd. But, when the inventory list was done, the price went to $13,000. They did lower it to $11,587 (which was still extremely high). I had no time to change my moving company. The main person I communicated with was the driver. His command of the English language was poor. The packers could not speak or understand English. The following items were damaged or destroyed: 1) Molding on the hutch was damaged, 2) broken pictures / glass frames, 3) clothes were not hung in wardrobes, they were folded and stacked until there was no more room. Could not reach the bottom of the box and the box was too heavy for me to tip over so I could empty it. 4) wrapped candles in two sets of sheets and the red dye permanently stained and ruined the sheets, 5) salad crisper destroyed, 6) broke glass globe stand, 6) broke standing light stand, 7) sleep # mattress was not wrapped correctly so it does not operate correctly. Will cost me $290 just to have a representative to evaluate the damage. Finally, when I sent my letter, with pictures of all the damaged/broken items, they said they could compensate me $100. At that point, I knew there was no need to speak to them any further. DO NOT USE THSE PEOPLE. They are scammers!
Dec 20, 2025
Career Change Just Before Christmas
I accepted a promotion that required a move from Huntsville, Alabama to Portland, Oregon right before Christmas. America First Moving handled the long-distance move professionally and kept me updated during the entire trip.
Feb 13, 2026
Reliable Service During a Major Life Change
After accepting a promotion, I relocated from Tempe, AZ to Plano, TX. America First Moving made the experience seamless by providing consistent updates and careful handling of all items. Their attention to detail helped me settle into my new home quickly and confidently.
Nov 08, 2025
A Stress-Free Move for Our Family
We moved from Tampa, Florida to Raleigh, North Carolina for my husband’s job, and I was honestly dreading the process. America First Moving showed up on time, packed everything neatly, and handled our fragile items with care. The movers were polite, worked efficiently, and stayed calm even when our kids were running around. Everything arrived exactly when they said it would, and nothing was broken.
