Feb 03, 2026
Professional From the First Call
My move from Albany, New York to Charlotte, North Carolina was planned on a tight schedule. America First Moving explained the entire process clearly during the estimate and followed through exactly as promised. The movers worked efficiently without rushing, and they were careful with fragile items like glass shelving and artwork. Unloading was organized and quick, which made settling in much easier.
Dec 14, 2025
***BEWARE SCAM ALERT***
***PURE NIGHTMARE*** If I could give a negative 0, I would! It has been 6 months, no resolution at all and NO furniture and out of over $10,000!!! NJ sales person told us that America 1st is a self-contained one stop shop and will deliver door-to-door for our international move to the Dominican Republic from North Carolina. NJ continued to reassure that their company would be great for the international move and that his guys would love to take a vacation to the DR and we had nothing to worry about. NJ proceeded to tell us that America 1st would also take care of customs, the fees and so forth once our belongings reach the port in the DR. We paid our deposit that was over $4400 pick-up date set for May 24, 2025, paid for so-called boxes for our tvs, a large mirror and a large picture. A U-Haul pulls up and only one guy to move our belongings name John. We had our belongings that were being shipped already boxed up and ready to go. John stated that we would need to pay an extra $1700 because of the cubic size of the container. First point of contact NJ did not say anything of that nature. We refused to pay the extra $1700. John contacted someone and that was the end of the conversation. Now, the boxes that we paid an extra $250 for the TV's, mirror and the picture; were just regular U-Haul moving boxes that were broken apart. Two other random guys pulled up hours later to assist John with the loading the U-Haul. We provided a cashier's check to John over $3000 once the U-Haul was loaded. I wouldn't think that on May 24, 2025 would be the last day that we would see our furniture. Next thing we know, we received an email from UShip Van Lines (also known as RADO Express), received the contract; had to make two more payments before our belongings could be scheduled for pick-up. Made the payment over $1300, and the last payment over $1900 once we receive our furniture. We're 6 months in, way beyond the delivery date of August 24, 2025. We have called America 1st numerous times over and over just to get the complete run around. We have spoken with Brian, Jessica, Eric, Matt; probably the entire company at this point. Today was the day, called back for a follow-up because Tuesday we were told that they reached out to UShip and waiting for an update. Each time that we have called, placed on hold; your shipment is in transit, your shipment is still in storage and you owe for 60 days of storage fees (we only had storage for 30 days and the fees were waived), your belongings are at the Miami port, now it's in transit, still waiting to assign a driver; the list and the plot continues with the same verbiage with no end! Today, called to get a follow-up and was speaking with Matt, all of a sudden Jason (Manager) took over the call. Where do I begin? First, I did not ask to speak with Jason. I was speaking with Matt. Jason thought that he would just bully me and that I was just going to be quiet and listen as if I was his child. That was not going to happen. Jason wanted to out talk me, and didn't care about our concerns. No one would tell us where our furniture is located, nor provide any resolution. We keep getting excuses, well we're the broker not the carrier. I expressed once again, that America 1st is the first direct point of contact. You took a large deposit just to leave us abandoned. Jason sent an email to UShip but at this point the way we have been mistreated; is pointless. We haven't received an apology or what can we do; just straight attitude from this company without any empathy or respect. We are very frustrated and disheartened that we have come to the conclusion that we may never see our belongings again. This company is nothing more than a SCAM and has taken our money and has provided a MAJOR DISSERVICE!!!! We have filed several federal disputes today after my conversation with Jason. We have already taken legal action with our financial institution for FRAUD, and I will be filing a dispute with our Attorney General in the morning. We shouldn't have to go to these in-depth measures to retrieve our furniture!!!
Apr 25, 2024
Proficient Movers
Thanks to America First Moving, I got their best services twice. All the staff, even the movers, were impeccable. They were not only the first to respond when I asked for quotes from 5 other movers, but they also had the best pricing by far. The movers were extremely careful with my furniture and used their time excellently. We heartily suggest them for an easy move!
Sep 13, 2025
Perfect Cross-Country Move to Portland
My cross-country move from St. Petersburg, FL to Portland, OR was handled perfectly by America First Moving. My 4-bedroom house had fragile glass decor, a piano, and oversized furniture. The team was professional and careful, and delivery was right on time. I couldn’t be more satisfied.
Jan 27, 2026
Relocating Our Family Without the Chaos
Our family relocated from Chandler, Arizona to Overland Park, Kansas to be closer to grandparents. America First Moving handled our four bedroom home with patience and professionalism. With two kids and a busy schedule, having a team that stayed calm and organized made a huge difference.
Jan 01, 2025
Please don't use them
Only after money, will increase bid by more than $1,000.00. Shows up late by several hours or puts off till next day. Movers smelled like weed. Boxes crushed. Mentioned tip 9 times while unloading. Worst broker in business. They have snotty customer service, who doesn't care. I'm sure they get yelled at a lot, with the service they provide. Buyer be ware.
Oct 21, 2025
Closer to My Parents at Last
After years away, I finally moved back from Austin, TX to Sarasota, FL to be near my parents. America First Moving was friendly, quick, and handled everything as if it were their own. Nothing broken, no hidden fees — just great people doing great work.
Aug 21, 2025
Efficient Sarasota to Phoenix Move
Relocating from Sarasota, FL to Phoenix, AZ was easier than expected thanks to America First Moving. They packed, loaded, and delivered everything efficiently, and kept in touch every step of the way.
Mar 22, 2026
Amazing move
I moved from West Palm Beach to New York and was worried about my fragile items, but the team did a fantastic job packing everything securely. Nothing was broken and everything arrived safely.
Apr 01, 2026
Reliable Long-Distance Service
I moved from Fresno, CA to Denver, CO and was impressed with how organized the entire move was. The movers handled my belongings carefully, especially my glass table and bedroom furniture, and everything arrived right on schedule.
