Oct 07, 2025
A Reliable Team You Can Trust
Our family moved from Gainesville, FL to Atlanta, GA with a 3 bedroom home. The movers were polite, efficient, and treated our belongings with respect. I really appreciated how communicative the office staff was throughout the process.
Sep 03, 2025
Stress-Free Heavy Furniture Move
I moved from Tampa, FL to Columbus, OH, and America First Moving made the process stress-free. My 4-bedroom home had plenty of heavy furniture, including a solid wood dining set, and they moved everything without damage. The crew communicated well and delivered on time. Highly recommended for long-distance moves.
Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
Aug 28, 2025
Punctual and Courteous Crew
America First Moving handled my relocation from Kissimmee, FL to Richmond, VA. They were punctual, courteous, and made sure to set everything up where I wanted it in my new place.
Jul 04, 2024
They moved our things with care.
Roman and Brian did a great job on our late evening move into Chicago! Quick, careful, and great listener who made a stressful day much better!
Mar 11, 2026
Stress-Free Interstate Relocation
I moved from Cincinnati, OH to Jacksonville, FL and the crew made the process feel easy. They packed everything carefully, loaded the truck in an organized way, and delivered right within the promised window.
Dec 12, 2025
Relocating for My Husband’s Medical Residency
We moved from Tucson, AZ to Omaha, NE for my husband’s residency program. Timing was tight, and we needed guaranteed delivery because of his schedule. America First Moving handled everything like clockwork. The movers were respectful, organized, and careful with our boxes of textbooks and equipment. The final bill matched the estimate, which we appreciated.
Jan 20, 2026
A Smooth Move for Our Busy Family
We relocated from Plano, Texas to Asheville, North Carolina after a sudden job transfer and the birth of our second child. America First Moving handled our four bedroom home with care, making sure fragile items like baby furniture and electronics were secured. They communicated constantly and everything arrived on time, allowing us to settle into our new home without added stress.
Feb 10, 2026
Top-Tier Service During a Family Relocation
We moved from Roswell, GA to Lexington, KY to be closer to extended family. America First Moving handled our home with care and patience, especially with our children’s furniture and fragile items. The crew was respectful, efficient, and genuinely focused on quality rather than speed. It made a stressful time feel much more manageable.
May 11, 2026
Fraudulent bait-and-switch practices.
This company sold us on a so-called “White Glove Service,” which is exactly why we agreed to pay their much higher price — over $3,600 more than the competition. The service was specifically described to us as including: “Packing, transportation, storage, delivery, UNPACKING, and putting all items where they belong, with the exception of kitchen boxes. You won’t have to do a thing — just sit back and watch.” Delivery day came, and not a single box was unpacked. The salesman promised one thing verbally, then changed the wording in the contract so the company could hide behind technical language and keep our money. First, they claimed unpacking “wasn’t in the contract.” When I asked them to review the recorded sales call, they changed their story again and said “White Glove Service” is just an expression — not an actual service they provide. That is plain and simple fraud. To make matters worse, they offered us a $200 “good faith gesture” only if we signed a document stating that: • We received all services promised verbally and in writing • We would not dispute the charges • We would not pursue any additional complaints It felt less like customer service and more like dealing with a moving mafia. If this review helps even one or two people avoid this company and their deceptive practices, then they can keep the $200.