Jan 12, 2026
A Well Planned Move During a Busy Time
We moved from Overland Park, Kansas to Roanoke, Virginia while juggling work deadlines and school schedules. America First Moving kept the entire process organized and easy to follow. The crew packed carefully, labeled everything clearly, and stayed in touch during transit. Delivery was right on time and nothing arrived damaged.
Feb 20, 2026
High-End Moving Experience
We relocated from Chandler, AZ to Fort Worth, TX and were impressed by America 1st Moving’s level of professionalism. The crew worked efficiently while maintaining excellent care with furniture and appliances. The entire move felt well coordinated and stress free.
Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
May 11, 2026
Fraudulent bait-and-switch practices.
This company sold us on a so-called “White Glove Service,” which is exactly why we agreed to pay their much higher price — over $3,600 more than the competition. The service was specifically described to us as including: “Packing, transportation, storage, delivery, UNPACKING, and putting all items where they belong, with the exception of kitchen boxes. You won’t have to do a thing — just sit back and watch.” Delivery day came, and not a single box was unpacked. The salesman promised one thing verbally, then changed the wording in the contract so the company could hide behind technical language and keep our money. First, they claimed unpacking “wasn’t in the contract.” When I asked them to review the recorded sales call, they changed their story again and said “White Glove Service” is just an expression — not an actual service they provide. That is plain and simple fraud. To make matters worse, they offered us a $200 “good faith gesture” only if we signed a document stating that: • We received all services promised verbally and in writing • We would not dispute the charges • We would not pursue any additional complaints It felt less like customer service and more like dealing with a moving mafia. If this review helps even one or two people avoid this company and their deceptive practices, then they can keep the $200.
Jun 27, 2024
very smoothly and tension-free
Could not be more pleased with my move with America First movers. They promised excellence and they delivered. They made a trying experience hassle-free and easy. Eric, Robert, Sarah, Angel and Irma were incredible!
Sep 18, 2025
Helping Parents Relocate
My parents decided to leave their condo in West Palm Beach, FL and join us in Charlotte, NC. America First Moving treated them like family, walking them through every step since they hadn’t moved in decades. The team was incredibly patient, and their belongings arrived just as they left.
Nov 02, 2025
From the Pacific to the Heartland
When my wife got a promotion in Kansas City, Missouri, we had to move from Sacramento, California within a few weeks. America First Moving came through when other companies couldn’t fit us in. They gave us a fair quote, stayed in constant contact, and delivered ahead of schedule. Even with such a long distance, nothing arrived damaged or missing. Their professionalism made a stressful move so much easier.
Apr 02, 2026
Great Communication and Careful Handling
We relocated from Louisville, KY to Jacksonville, FL and America First Moving did a fantastic job. The crew stayed friendly, kept us updated during transit, and made sure every item was wrapped securely before loading.
Dec 28, 2025
A Stress Free Holiday Transition
We moved from Wichita, Kansas to Naperville, Illinois just before Christmas break for my spouse’s promotion. America First Moving stayed professional and patient even when our schedule shifted slightly.
Oct 17, 2025
Family Move Across the Southeast
We relocated from Orlando, FL to Nashville, TN for my husband’s new job. America First Moving made the process completely stress-free. They packed, loaded, and delivered everything before our kids even missed their toys.
