Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
Nov 06, 2025
Our Smooth Move to the Coast
We moved from Nashville, Tennessee to Charleston, South Carolina, and America First Moving handled it beautifully. Their team packed everything in one day and delivered within the week. They communicated every step of the way, and even our fragile decorations arrived without a scratch.
Mar 24, 2026
Great Care With Furniture and Boxes
We moved from Columbus, OH to Tampa, FL and the team handled our belongings with great care. Each item was wrapped and loaded carefully to avoid damage during transit.
Apr 27, 2026
Top movers
I recently moved from Houston to Seattle, WA using America First Moving, and overall it was a very good experience. The entire process was well organized and handled professionally from start to finish. The movers took great care of my belongings, especially my fragile glass table and bedroom furniture, making sure everything was well protected during the move. Everything arrived safely without any damage, which I really appreciated. The only downside was that the delivery was about an hour late, but the team communicated and still worked efficiently. Overall, I’d give America First Moving 4 stars for reliable and careful service.
Aug 31, 2024
Stunning Movers!
America First Moving made my move seamless and easy. The team was professional and prompt. Would definitely use them again.
Oct 05, 2025
Reliable Company for Long Distance
I moved my 4 bedroom house from Tampa, FL to Richmond, VA and couldn’t be happier with America First Moving. They wrapped fragile pieces, loaded everything quickly, and arrived exactly when they said they would.
Aug 13, 2025
Cross-Country Move Done Right
I recently moved from Fort Lauderdale, FL to Phoenix, AZ, and America First Moving went above and beyond. With my 3-bedroom house and a garage full of tools, I was worried about space, but they packed everything efficiently without cutting corners. They were respectful, communicative, and clearly experienced with cross-country moves. When the truck arrived, every box was exactly where it was supposed to be. Highly recommend them for anyone moving far.
Mar 29, 2025
Moving Review
America First is a moving broker. They contract with local moving companies to do the actual move. The initial phone quote was $8500 (paperwork sent confirming price). Since this was my fourth quote it lined up with the other three quotes I rec'd. But, when the inventory list was done, the price went to $13,000. They did lower it to $11,587 (which was still extremely high). I had no time to change my moving company. The main person I communicated with was the driver. His command of the English language was poor. The packers could not speak or understand English. The following items were damaged or destroyed: 1) Molding on the hutch was damaged, 2) broken pictures / glass frames, 3) clothes were not hung in wardrobes, they were folded and stacked until there was no more room. Could not reach the bottom of the box and the box was too heavy for me to tip over so I could empty it. 4) wrapped candles in two sets of sheets and the red dye permanently stained and ruined the sheets, 5) salad crisper destroyed, 6) broke glass globe stand, 6) broke standing light stand, 7) sleep # mattress was not wrapped correctly so it does not operate correctly. Will cost me $290 just to have a representative to evaluate the damage. Finally, when I sent my letter, with pictures of all the damaged/broken items, they said they could compensate me $100. At that point, I knew there was no need to speak to them any further. DO NOT USE THSE PEOPLE. They are scammers!
Feb 20, 2026
High-End Moving Experience
We relocated from Chandler, AZ to Fort Worth, TX and were impressed by America 1st Moving’s level of professionalism. The crew worked efficiently while maintaining excellent care with furniture and appliances. The entire move felt well coordinated and stress free.
Jan 04, 2026
Professional From Start to Finish
Moving from West Palm Beach, Florida to Richmond, Virginia felt daunting at first. America First Moving made it manageable by providing clear timelines and consistent updates. The crew worked efficiently, treated our furniture carefully, and delivered everything without surprises. The pricing felt fair for the level of service we received.
