Jan 31, 2026
Handled Our Large Move With Real Care
We moved our five bedroom home from Southlake, Texas to Coeur d’Alene, Idaho. America First Moving managed the logistics well and took extra steps to protect our furniture and fragile items. For a move this size, the process felt surprisingly calm and organized.
Oct 13, 2025
Smooth Move Across the Country
Relocating from Fort Lauderdale, FL to Phoenix, AZ for my company’s expansion could’ve been stressful, but Safe Travels Moving and Storage made it simple. Their crew was organized, friendly, and efficient. Everything arrived safely, even our large glass dining table.
Aug 21, 2025
Pensacola to Boston Long-Distance Move
I had a long-distance move from Pensacola, FL to Boston, MA. America First Moving was punctual, careful, and extremely professional. My fragile items arrived safely, and the team was friendly throughout.
Sep 29, 2025
Highly Recommend for Family Moves
After a job transfer, our family relocated from Jacksonville, FL to Nashville, TN with a 4 bedroom house. America First Moving made it easy, handling everything carefully and keeping the kids entertained while moving. We couldn’t have asked for better service.
Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
Jul 22, 2025
I moved from my 3-bedroom home in Cape Coral to a new house in Fort Myers
I moved from my 3-bedroom home in Cape Coral to a new house in Fort Myers, and America First Moving did an excellent job from start to finish. They were punctual, professional, and handled my large furniture, TVs, and fragile decor with extra care. Everything was loaded and unloaded quickly without any damage. The team was friendly and helpful, even offering to arrange furniture exactly how I wanted. Moving felt simple thanks to them!
Feb 10, 2026
Exceptional Attention to Detail From Start to Finish
I relocated from Santa Clara, CA to Chandler, AZ for a new engineering role. America First Moving stood out for their organization and professionalism. They carefully wrapped electronics, labeled everything clearly, and kept me informed during transit. When everything arrived exactly as listed and without damage, it confirmed I had chosen the right company.
Apr 27, 2026
Awesome Moving experience
Let me start off by saying we absolutely couldn't ask for a better less stressful service me and my wife didn't know how we were going to make this happen America first moving were very professional and understanding I assure you we had a million questions lol thanks guys we highly recommend them
Nov 10, 2025
Cross-Country Move Made Easy
Moving from San Francisco, California to Miami, Florida was a big deal for me. I’ve heard horror stories about moving companies, but America First Moving made it simple. The driver stayed in touch during transit, and the delivery team was careful and polite. Nothing was missing or damaged, and they even placed the boxes in the right rooms.
Dec 14, 2025
***BEWARE SCAM ALERT***
***PURE NIGHTMARE*** If I could give a negative 0, I would! It has been 6 months, no resolution at all and NO furniture and out of over $10,000!!! NJ sales person told us that America 1st is a self-contained one stop shop and will deliver door-to-door for our international move to the Dominican Republic from North Carolina. NJ continued to reassure that their company would be great for the international move and that his guys would love to take a vacation to the DR and we had nothing to worry about. NJ proceeded to tell us that America 1st would also take care of customs, the fees and so forth once our belongings reach the port in the DR. We paid our deposit that was over $4400 pick-up date set for May 24, 2025, paid for so-called boxes for our tvs, a large mirror and a large picture. A U-Haul pulls up and only one guy to move our belongings name John. We had our belongings that were being shipped already boxed up and ready to go. John stated that we would need to pay an extra $1700 because of the cubic size of the container. First point of contact NJ did not say anything of that nature. We refused to pay the extra $1700. John contacted someone and that was the end of the conversation. Now, the boxes that we paid an extra $250 for the TV's, mirror and the picture; were just regular U-Haul moving boxes that were broken apart. Two other random guys pulled up hours later to assist John with the loading the U-Haul. We provided a cashier's check to John over $3000 once the U-Haul was loaded. I wouldn't think that on May 24, 2025 would be the last day that we would see our furniture. Next thing we know, we received an email from UShip Van Lines (also known as RADO Express), received the contract; had to make two more payments before our belongings could be scheduled for pick-up. Made the payment over $1300, and the last payment over $1900 once we receive our furniture. We're 6 months in, way beyond the delivery date of August 24, 2025. We have called America 1st numerous times over and over just to get the complete run around. We have spoken with Brian, Jessica, Eric, Matt; probably the entire company at this point. Today was the day, called back for a follow-up because Tuesday we were told that they reached out to UShip and waiting for an update. Each time that we have called, placed on hold; your shipment is in transit, your shipment is still in storage and you owe for 60 days of storage fees (we only had storage for 30 days and the fees were waived), your belongings are at the Miami port, now it's in transit, still waiting to assign a driver; the list and the plot continues with the same verbiage with no end! Today, called to get a follow-up and was speaking with Matt, all of a sudden Jason (Manager) took over the call. Where do I begin? First, I did not ask to speak with Jason. I was speaking with Matt. Jason thought that he would just bully me and that I was just going to be quiet and listen as if I was his child. That was not going to happen. Jason wanted to out talk me, and didn't care about our concerns. No one would tell us where our furniture is located, nor provide any resolution. We keep getting excuses, well we're the broker not the carrier. I expressed once again, that America 1st is the first direct point of contact. You took a large deposit just to leave us abandoned. Jason sent an email to UShip but at this point the way we have been mistreated; is pointless. We haven't received an apology or what can we do; just straight attitude from this company without any empathy or respect. We are very frustrated and disheartened that we have come to the conclusion that we may never see our belongings again. This company is nothing more than a SCAM and has taken our money and has provided a MAJOR DISSERVICE!!!! We have filed several federal disputes today after my conversation with Jason. We have already taken legal action with our financial institution for FRAUD, and I will be filing a dispute with our Attorney General in the morning. We shouldn't have to go to these in-depth measures to retrieve our furniture!!!