May 11, 2026
Fraudulent bait-and-switch practices.
This company sold us on a so-called “White Glove Service,” which is exactly why we agreed to pay their much higher price — over $3,600 more than the competition. The service was specifically described to us as including: “Packing, transportation, storage, delivery, UNPACKING, and putting all items where they belong, with the exception of kitchen boxes. You won’t have to do a thing — just sit back and watch.” Delivery day came, and not a single box was unpacked. The salesman promised one thing verbally, then changed the wording in the contract so the company could hide behind technical language and keep our money. First, they claimed unpacking “wasn’t in the contract.” When I asked them to review the recorded sales call, they changed their story again and said “White Glove Service” is just an expression — not an actual service they provide. That is plain and simple fraud. To make matters worse, they offered us a $200 “good faith gesture” only if we signed a document stating that: • We received all services promised verbally and in writing • We would not dispute the charges • We would not pursue any additional complaints It felt less like customer service and more like dealing with a moving mafia. If this review helps even one or two people avoid this company and their deceptive practices, then they can keep the $200.
Mar 20, 2026
Great Communication and Organization
Our move from Albuquerque, NM to Dallas, TX was handled very professionally. The movers explained each step of the process and worked efficiently during both pickup and delivery.
Jun 15, 2026
Worst experience in my life
Complete scam. They sent a third party to move my stuff, who demanded an extra $2500 to do the job, which I had to pay. I felt like I was being blackmailed. I had to agree to the extra payment because I needed to move my stuff ASAP, and they took advantage of it. Never had such a bad experience with a mover.
Nov 02, 2025
From the Pacific to the Heartland
When my wife got a promotion in Kansas City, Missouri, we had to move from Sacramento, California within a few weeks. America First Moving came through when other companies couldn’t fit us in. They gave us a fair quote, stayed in constant contact, and delivered ahead of schedule. Even with such a long distance, nothing arrived damaged or missing. Their professionalism made a stressful move so much easier.
Oct 21, 2025
Relocating for Work Without the Hassle
I accepted a new job in Denver, CO, and needed to move fast from Tampa, FL. America First Moving handled everything from packing to setup in my new apartment. Their coordination was top-notch — I never had to worry about a thing.
Apr 21, 2025
Do not use!!! Beware!!
If i could give zero starts, I would. This company is an absolute scam. Even though we showed him all the items in the video call for couple of hrs. They intentionally gave us a low ball estimate by reducing the cubic ft. On the day of pickup, they would argue about the cubic ft and the person who originally estimated wont pickup your call. When they estimate, they would do sweet talk to get the order. We had to pay additional 30% of the money since we dont have choice at the time of pickup. Whats worse is, they blatantly lied about not out sourcing - my move was handled by multiple different companies, none of which were professional or reliable. All of our Bi-cycles broke, some of the boxes were damaged. Initially they told they will deliver in 2-3 days when they want to get the order but they delivered only after 2 weeks. The guys who delivered made all of our carpet dirty in our apartment. We asked to clean it up but they didnt saying they dont have cleaning stuff and they have to urgently deliver something else. Avoid this company at all costs unless you want stress, hidden fees, broken promises and zero accountability. Total nightmare.
Jul 21, 2025
I moved from a 4-bedroom house in Wesley Chapel to a new home in Land O’ Lakes
I moved from a 4-bedroom house in Wesley Chapel to a new home in Land O’ Lakes, and America First Moving made the whole process incredibly easy. The team showed up on time, handled all my furniture, appliances, and fragile items with so much care, and worked quickly without cutting corners. They kept everything organized and even helped reassemble my beds and dining table. Everything arrived safely, and they made what I thought would be a stressful day very smooth and pleasant. Highly recommend their services!
Apr 27, 2026
Experience with AFM / My Good Movers
My experience with the American First Moving website was overall straightforward but not without minor frustrations. The site is cleanly designed, making it easy to locate essential information about services, pricing, and booking. Navigation felt intuitive, and pages loaded quickly, which made the process efficient. However, some sections lacked detailed explanations, leaving me with questions about specific policies and fees. The quote request feature worked well, but I would have appreciated more transparency upfront. Customer support options were visible, though not immediately responsive. Overall, the website is functional and user-friendly, but could benefit from clearer information and improved communication features. While using My Good Movers source I feel like it’s helpful to the community & easy to use.
Jan 25, 2026
Professional and Organized for Our Cross Country Move
We relocated from Richmond, Virginia to Fort Collins, Colorado with our three bedroom home. America First Moving managed every step professionally. The crew was careful, efficient, and kept us informed during the entire process. Everything arrived safely and on time, allowing us to settle into our new home quickly.
Feb 07, 2026
Smooth Corporate Transfer
My employer relocated me from Reston, Virginia to Plano, Texas. America First Moving stayed on schedule and kept communication clear throughout the process. The movers were professional, courteous, and careful with office equipment and furniture. Nothing arrived scratched or missing, which helped me focus on settling into work.
