Apr 27, 2026
Experience with AFM / My Good Movers
My experience with the American First Moving website was overall straightforward but not without minor frustrations. The site is cleanly designed, making it easy to locate essential information about services, pricing, and booking. Navigation felt intuitive, and pages loaded quickly, which made the process efficient. However, some sections lacked detailed explanations, leaving me with questions about specific policies and fees. The quote request feature worked well, but I would have appreciated more transparency upfront. Customer support options were visible, though not immediately responsive. Overall, the website is functional and user-friendly, but could benefit from clearer information and improved communication features. While using My Good Movers source I feel like it’s helpful to the community & easy to use.
Dec 09, 2025
A Seamless Move After Our Engagement
My fiancé and I moved from Boise, ID to Sacramento, CA, combining our apartments into one home. America First Moving treated our belongings with care, especially the fragile keepsakes from our engagement trip. They kept us updated during transport, and the delivery came earlier than expected, which helped us settle in before our wedding planning rush.
Jan 14, 2026
Handled Our Large Family Move With Care
We moved from Frisco, Texas to Bozeman, Montana to enjoy a quieter lifestyle. America First Moving managed our four-bedroom home with impressive organization. The movers took extra steps to protect our furniture and made sure everything was accounted for before and after delivery.
Jul 24, 2025
Smooth Apartment-to-Condo Transition
I recently relocated from my 1-bedroom apartment in Coral Springs to a condo in Pompano Beach, and America First Moving made it completely hassle-free. They packed everything with care, moved quickly, and were extremely professional. A very smooth experience overall!
Feb 07, 2026
Careful With Sentimental Items
After downsizing, I relocated from Rochester, New York to Hilton Head, South Carolina. America First Moving was respectful and careful with items that had sentimental value. Everything was packed securely and arrived in excellent condition. Their professionalism made a big life transition much easier.
May 11, 2026
Fraudulent bait-and-switch practices.
This company sold us on a so-called “White Glove Service,” which is exactly why we agreed to pay their much higher price — over $3,600 more than the competition. The service was specifically described to us as including: “Packing, transportation, storage, delivery, UNPACKING, and putting all items where they belong, with the exception of kitchen boxes. You won’t have to do a thing — just sit back and watch.” Delivery day came, and not a single box was unpacked. The salesman promised one thing verbally, then changed the wording in the contract so the company could hide behind technical language and keep our money. First, they claimed unpacking “wasn’t in the contract.” When I asked them to review the recorded sales call, they changed their story again and said “White Glove Service” is just an expression — not an actual service they provide. That is plain and simple fraud. To make matters worse, they offered us a $200 “good faith gesture” only if we signed a document stating that: • We received all services promised verbally and in writing • We would not dispute the charges • We would not pursue any additional complaints It felt less like customer service and more like dealing with a moving mafia. If this review helps even one or two people avoid this company and their deceptive practices, then they can keep the $200.
Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
Nov 18, 2025
A Huge Cross-Country Move Made Surprisingly Easy
Moving from Portland, Oregon to Charleston, South Carolina felt overwhelming, especially with two kids and a dog. America First Moving handled everything from packing to unloading, and they were patient with our constant questions. The movers kept us updated during the entire route, which helped ease our nerves.
Oct 17, 2025
Family Move Across the Southeast
We relocated from Orlando, FL to Nashville, TN for my husband’s new job. America First Moving made the process completely stress-free. They packed, loaded, and delivered everything before our kids even missed their toys.
Aug 06, 2024
Stunning Movers!
Tengis and Brandon were terrific!! Smooth delivery and everything delivered with care. Great communication, they called the day before delivery to let me know of approximate arrival time, then again the morning of and one hour prior to arrival. Highly recommended!!
