Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
Mar 12, 2026
Professional Crew and Excellent Service
My move from Detroit, MI to Charlotte, NC was handled extremely well. The movers were friendly, punctual, and clearly experienced with long-distance moves. Everything arrived safely and on time.
Feb 10, 2026
Top-Tier Service During a Family Relocation
We moved from Roswell, GA to Lexington, KY to be closer to extended family. America First Moving handled our home with care and patience, especially with our children’s furniture and fragile items. The crew was respectful, efficient, and genuinely focused on quality rather than speed. It made a stressful time feel much more manageable.
Apr 25, 2024
Proficient Movers
Thanks to America First Moving, I got their best services twice. All the staff, even the movers, were impeccable. They were not only the first to respond when I asked for quotes from 5 other movers, but they also had the best pricing by far. The movers were extremely careful with my furniture and used their time excellently. We heartily suggest them for an easy move!
Nov 12, 2025
Helping My Mom Relocate Closer to Family
My mom moved from Richmond, Virginia to Savannah, Georgia to be near us. America First Moving treated her belongings with respect and care, wrapping every piece of furniture like it was their own. Their kindness stood out from start to finish.
Aug 30, 2025
Tampa to Columbus Move
When I had to relocate from Tampa, FL to Columbus, OH for a new job, I dreaded the idea of moving my 3-bedroom house by myself. America First Moving made the entire process painless. The crew showed up on time, packed my kitchen and fragile glass pieces with extra care, and even labeled all the boxes so unpacking was simple. What impressed me most was how they communicated during the long drive — I always knew where my belongings were. Everything arrived safe and intact.
Apr 21, 2025
Do not use!!! Beware!!
If i could give zero starts, I would. This company is an absolute scam. Even though we showed him all the items in the video call for couple of hrs. They intentionally gave us a low ball estimate by reducing the cubic ft. On the day of pickup, they would argue about the cubic ft and the person who originally estimated wont pickup your call. When they estimate, they would do sweet talk to get the order. We had to pay additional 30% of the money since we dont have choice at the time of pickup. Whats worse is, they blatantly lied about not out sourcing - my move was handled by multiple different companies, none of which were professional or reliable. All of our Bi-cycles broke, some of the boxes were damaged. Initially they told they will deliver in 2-3 days when they want to get the order but they delivered only after 2 weeks. The guys who delivered made all of our carpet dirty in our apartment. We asked to clean it up but they didnt saying they dont have cleaning stuff and they have to urgently deliver something else. Avoid this company at all costs unless you want stress, hidden fees, broken promises and zero accountability. Total nightmare.
Apr 27, 2026
Top movers
I recently moved from Houston to Seattle, WA using America First Moving, and overall it was a very good experience. The entire process was well organized and handled professionally from start to finish. The movers took great care of my belongings, especially my fragile glass table and bedroom furniture, making sure everything was well protected during the move. Everything arrived safely without any damage, which I really appreciated. The only downside was that the delivery was about an hour late, but the team communicated and still worked efficiently. Overall, I’d give America First Moving 4 stars for reliable and careful service.
Jan 25, 2026
Professional and Organized for Our Cross Country Move
We relocated from Richmond, Virginia to Fort Collins, Colorado with our three bedroom home. America First Moving managed every step professionally. The crew was careful, efficient, and kept us informed during the entire process. Everything arrived safely and on time, allowing us to settle into our new home quickly.
Oct 07, 2025
From Chaos to Calm
I moved from Naples, FL to Charlotte, NC for a new job opportunity. Safe Travels Moving and Storage made the whole process so smooth. My 2 bedroom apartment was packed, loaded, and delivered right on schedule. They even helped me arrange my living room furniture.
