Jan 01, 2025
Please don't use them
Only after money, will increase bid by more than $1,000.00. Shows up late by several hours or puts off till next day. Movers smelled like weed. Boxes crushed. Mentioned tip 9 times while unloading. Worst broker in business. They have snotty customer service, who doesn't care. I'm sure they get yelled at a lot, with the service they provide. Buyer be ware.
Jan 23, 2026
Dependable Service During a Busy Season
Moving from Naperville, Illinois to Madison, Wisconsin in the middle of a hectic work schedule was intimidating. America First Moving stayed on track, packed everything carefully, and delivered on time. Their professionalism and clear communication made this three bedroom move much easier than we imagined.
Apr 27, 2026
Couldn’t ask for a better crew
“I had a really great experience with America First Moving from start to finish. Moving can be stressful, but their team made the entire process smooth and organized. They showed up right on time, worked efficiently, and handled all of my belongings with care and attention. Nothing was damaged, and they took the time to make sure everything was placed exactly where I needed it. What stood out most was their professionalism and positive attitude throughout the job. Communication was clear, pricing was fair, and there were no surprises. I would definitely recommend them to anyone looking for a reliable and trustworthy moving company.”
Dec 14, 2025
***BEWARE SCAM ALERT***
***PURE NIGHTMARE*** If I could give a negative 0, I would! It has been 6 months, no resolution at all and NO furniture and out of over $10,000!!! NJ sales person told us that America 1st is a self-contained one stop shop and will deliver door-to-door for our international move to the Dominican Republic from North Carolina. NJ continued to reassure that their company would be great for the international move and that his guys would love to take a vacation to the DR and we had nothing to worry about. NJ proceeded to tell us that America 1st would also take care of customs, the fees and so forth once our belongings reach the port in the DR. We paid our deposit that was over $4400 pick-up date set for May 24, 2025, paid for so-called boxes for our tvs, a large mirror and a large picture. A U-Haul pulls up and only one guy to move our belongings name John. We had our belongings that were being shipped already boxed up and ready to go. John stated that we would need to pay an extra $1700 because of the cubic size of the container. First point of contact NJ did not say anything of that nature. We refused to pay the extra $1700. John contacted someone and that was the end of the conversation. Now, the boxes that we paid an extra $250 for the TV's, mirror and the picture; were just regular U-Haul moving boxes that were broken apart. Two other random guys pulled up hours later to assist John with the loading the U-Haul. We provided a cashier's check to John over $3000 once the U-Haul was loaded. I wouldn't think that on May 24, 2025 would be the last day that we would see our furniture. Next thing we know, we received an email from UShip Van Lines (also known as RADO Express), received the contract; had to make two more payments before our belongings could be scheduled for pick-up. Made the payment over $1300, and the last payment over $1900 once we receive our furniture. We're 6 months in, way beyond the delivery date of August 24, 2025. We have called America 1st numerous times over and over just to get the complete run around. We have spoken with Brian, Jessica, Eric, Matt; probably the entire company at this point. Today was the day, called back for a follow-up because Tuesday we were told that they reached out to UShip and waiting for an update. Each time that we have called, placed on hold; your shipment is in transit, your shipment is still in storage and you owe for 60 days of storage fees (we only had storage for 30 days and the fees were waived), your belongings are at the Miami port, now it's in transit, still waiting to assign a driver; the list and the plot continues with the same verbiage with no end! Today, called to get a follow-up and was speaking with Matt, all of a sudden Jason (Manager) took over the call. Where do I begin? First, I did not ask to speak with Jason. I was speaking with Matt. Jason thought that he would just bully me and that I was just going to be quiet and listen as if I was his child. That was not going to happen. Jason wanted to out talk me, and didn't care about our concerns. No one would tell us where our furniture is located, nor provide any resolution. We keep getting excuses, well we're the broker not the carrier. I expressed once again, that America 1st is the first direct point of contact. You took a large deposit just to leave us abandoned. Jason sent an email to UShip but at this point the way we have been mistreated; is pointless. We haven't received an apology or what can we do; just straight attitude from this company without any empathy or respect. We are very frustrated and disheartened that we have come to the conclusion that we may never see our belongings again. This company is nothing more than a SCAM and has taken our money and has provided a MAJOR DISSERVICE!!!! We have filed several federal disputes today after my conversation with Jason. We have already taken legal action with our financial institution for FRAUD, and I will be filing a dispute with our Attorney General in the morning. We shouldn't have to go to these in-depth measures to retrieve our furniture!!!
Mar 24, 2026
Great Care With Furniture and Boxes
We moved from Columbus, OH to Tampa, FL and the team handled our belongings with great care. Each item was wrapped and loaded carefully to avoid damage during transit.
Nov 02, 2025
Smooth Relocation for Our Growing Business
My company relocated its operations from Austin, Texas to Raleigh, North Carolina, and I decided to move with it. America First Moving took care of everything from start to finish. They handled my office equipment with great care and packed my home just as efficiently. Communication was clear, pricing was honest, and the entire move was done earlier than scheduled. I couldn’t have asked for a more professional experience.
May 11, 2026
Fraudulent bait-and-switch practices.
This company sold us on a so-called “White Glove Service,” which is exactly why we agreed to pay their much higher price — over $3,600 more than the competition. The service was specifically described to us as including: “Packing, transportation, storage, delivery, UNPACKING, and putting all items where they belong, with the exception of kitchen boxes. You won’t have to do a thing — just sit back and watch.” Delivery day came, and not a single box was unpacked. The salesman promised one thing verbally, then changed the wording in the contract so the company could hide behind technical language and keep our money. First, they claimed unpacking “wasn’t in the contract.” When I asked them to review the recorded sales call, they changed their story again and said “White Glove Service” is just an expression — not an actual service they provide. That is plain and simple fraud. To make matters worse, they offered us a $200 “good faith gesture” only if we signed a document stating that: • We received all services promised verbally and in writing • We would not dispute the charges • We would not pursue any additional complaints It felt less like customer service and more like dealing with a moving mafia. If this review helps even one or two people avoid this company and their deceptive practices, then they can keep the $200.
Aug 15, 2024
Whole process so easy!
All of my belongings were wrapped in bubble paper and perfectly taken care of. Very dedicated moving services.
Feb 27, 2026
Great Packing and Careful Handling
My move from Orlando, FL to Nashville, TN was handled with real attention to detail. Furniture was wrapped well and the team stayed professional the entire time.
Oct 20, 2025
Job Relocation Without the Stress
My company sent me from Charlotte, NC to Houston, TX, and America First Moving made it all possible within my short timeline. They handled packing, transport, and unloading with professionalism. No surprises, just great service from start to finish.
