Nightmare
Run!!!! It is a scam business from the word go. Had we taken the time to do our due diligence by reviewing without the fears and pressure of missing out on our "quoted price" we would have had our eyes wide open to the negative complaints, reviews and D- rating with the BBB. *** was super friendly, helpful and forthcoming about "all" of the things we would encounter with the company. He discussed the loss of hi wife and was SUPER thankful for our public service over the last 20 plus years. Even worked in an extra few hundred off. Finding out later it is a broker and not an actual moving company and as soon as they had the opportunity they kept 10% of our deposit and we cancelled in less than 48 hours. Sadly, we did not read their fine print as it is in the very fine print, but you expect someone who was open about everything else might have mentioned that little tidbit of info.. I cannot say this loud enough - RUN! Or they will keep your hard earned money also.