Super frustrating experience
The driver tried to raise the price the night they came to pack me up, then the next leg driver refused to unload my belongings when they got to U-Haul storage unless we paid them an addition $300 because of the amount of steps, on 1st floor to put it into storage. I was going to pay the extra after I had to contact the local Police because they were rude (being nice by saying rude) to us & the U-Haul employees. They wouldn't unload until we gave them a check for $300.00 & no name filled in the payee space. When we unloaded the storage units, boxes were crushed & things broken that had "FRAGILE & GLASS" written on all sides of the boxes. Furniture had gouges on table tops, end tables & curio cabinets. These items were wrapped, so it had to have happened after they unwrapped them. Their Supervisor would not return my calls after the unload day. I wanted to tell him how bad this driver (supervisor) acted. So no response, I could only give them a review.
