Moving company in Ridgefield, NJ
Move was okay. Took a bit longer than I thought but nothing serious. Got the job done. Highly recommend!
Northern Moving Systems is a moving broker, and in my experience, they broker to some of the worst moving companies out there. Once they get your signature, they essentially vanish. I called, emailed, and texted repeatedly, and they either ignored me or pushed me off to the moving company they assigned — a company I never chose.The movers they brokered me to caused extensive damage to my belongings. I took photos, documented everything, and sent it all to Northern Moving Systems. They never responded. Not even a basic acknowledgment.I chose them because they had a strong rating on a Forbes list, but after going through this, I honestly don’t know how they earned that rating. It feels like paid exposure rather than real performance.I asked them multiple times to at least put pressure on the moving company they hired to fix the damage, and they still refused to help. If you’re considering this company, please be aware: once they have your money, you’re on your own.
Was expecting some stress but it turned out okay. They kept things moving the whole time. Excellent work!!
I expected more noise and chaos during the move. But it stayed pretty controlled. Everyone seemed to know what they were doing. It went smoothly.
I strongly recommend documenting everything carefully before hiring Northern Moving Systems. Our experience involved a major discrepancy between the estimate we were given, the services we received, and the subsequent resolution process. Northern Moving Systems marketed its virtual estimates as using technology and experience to provide “precise and detailed estimates” with “accuracy on each and every quote.” During our virtual walkthrough, we showed the representative our entire home, including rooms, closets, drawers, garage items, wall hangings, and other belongings. We specifically raised concerns about items that weren't furniture and were told they would not materially affect the estimate. We were quoted 724 cubic feet. Our shipment ultimately occupied approximately 1,800 cubic feet, roughly 2.5 times the quoted volume. We questioned the unusually low estimate before the move and were told the favorable price was due to booking during an off-peak period. We relied on that explanation. We also participated in a subsequent quality-assurance call, disclosed additional items, and removed several items from the inventory. Despite those updates, the revised estimate remained substantially below the actual shipment volume. The delivery was a separate problem. Our shipment arrived with an initially very small crew. One crew member said he was ill and spent approximately four hours in the truck. Other crew members had stated time constraints. We ultimately had to carry a substantial amount of furniture and boxes ourselves. Boxes and furniture were left in the garage rather than being brought into the residence. Furniture that was supposed to be reassembled was left incomplete or assembled incorrectly. The crew lacked the necessary tools, so we had to provide our own. A bed was assembled without the required support screws, a kitchen table was assembled incorrectly and damaged our flooring, and another bed was not assembled at all. The crew eventually stopped working and asked us to sign the delivery paperwork despite the work being incomplete. We signed so they would leave, not because we considered the delivery complete or satisfactory. The following day, we discovered additional damaged or missing items, including decorative pieces and significant damage to our espresso machine. Our contract included full unloading, furniture disassembly/reassembly, and delivery to the first flight of stairs. A substantial portion of those services was not performed. We therefore requested compensation reflecting both the estimating discrepancy and the incomplete destination services. After posting a negative review, we were contacted by Transport Resolutions Group, which represented itself as Northern Moving Systems' mediator. We were told that we had to remove our review in order to participate in mediation, with the explanation that “online reviews cannot exist during the mediation process” because it was supposedly “one of the laws of mediation.” We asked for clarification or documentation supporting that statement but did not receive it. We removed the review in good faith. We submitted our formal complaint on July 16. On August 7, we received an “Official Determination of Investigation” awarding us $2,600. As of September 25, however, we have still not received the full reimbursement despite multiple follow-ups. Overall, our experience involved a substantial difference between the quoted and actual shipment volume, incomplete delivery services, damage to property, and a lengthy resolution process. If you hire Northern Moving Systems, I strongly recommend keeping detailed records of the estimate, inventory, communications, delivery, and all subsequent correspondence.
I used them for packing my stuffs contains my monitor and some other delicate devices. I would use again as none of them have a scratch
I wanted to move to a new city so I booked a company. But they didn’t came on the move day so I cancelled and booked northern system. They came the second day, pack all my belongings and we left so fast. The workers are also friendly and careful with my stuff. I will use again if needed
Even though they arrived an hour late, the team still managed to make the move in a timely manner and the way they take care of your items is impressive. Very happy that i called them when i did. The Northern moving system team members that helped me that day were very professional. Thank you so much for a great company of professionals movers.
I only had a few items to move and needed help within a couple of days. They were easy to book, showed up when they said they would, and finished the job in about 2 hours. Everything arrived in good condition.
The movers arrived on time, handled everything with care, and worked quickly without rushing. They were polite, professional, and made the whole move much easier than I expected. Everything arrived safely with no issues. I’d definitely use them again.
At My Good Movers, we believe peace of mind starts with verified credentials. Northern Moving Systems holds all required registrations to legally operate both local and interstate moves.
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Reviews summary
Recommended based on user reviews
24 reviews
These guys were actually really good. Super careful with my stuff and very fast too. would definitely use again if needed.
Move was okay. Took a bit longer than I thought but nothing serious. Got the job done. Highly recommend!
Move took longer than I expected but everything arrived safe. The guys were careful with my stuff, especially the kitchen items. Fine
Northern Moving Systems is a moving broker, and in my experience, they broker to some of the worst moving companies out there. Once they get your signature, they essentia ... Read More
Northern Moving Systems is a fully licensed and insured moving company with a strong presence across New Jersey, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Northern Moving Systems actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.
