Moving company in Charlotte, NC
The movers arrived much later than the scheduled time, which caused a lot of inconvenience. Communication was poor throughout the process. Overall, the experience was disappointing.
My toddler was napping when they came, so they kept their volume down whenever they moved boxes through the hallway. One guy tiptoed so softly that I felt like we were in a library. They also avoided slamming the front door. My toddler ended up sleeping through the bulk of the process, which was miraculous. Definitely considerate.
I had never experienced something so horrible. To begin with, this is a broker rather than an actual moving business. They provide the idea that they have cars and drivers, even when they don't. While your contract is moved to a new company that quickly informs you that the new, higher charges do not align with the prior agreement, your furniture is held captive.
The boxes were packed and arranged without much organization. Some labels were difficult to read, while others were missing completely. After delivery, we spent extra time figuring out which boxes belonged in each room. The packing process needed better attention to detail.
I expected a more professional experience based on the reviews. The team seemed disorganized and spent a lot of time figuring things out instead of moving efficiently.
The moving crew arrived behind schedule, and there was no clear explanation for the delay. We had planned the day around the original arrival time, so this caused several problems. Loading also moved at a slow pace once they arrived. The overall start was quite frustrating.
Before I paid, communication was excellent. After I paid, it completely disappeared. I called for an update yesterday (01/25/25)and received none. I called again today (01/26/25), only to be told, “You called yesterday. There are no updates, and we’ll call you when there is.” That’s unacceptable. I have medication in one of the boxes, which was accidentally packed in the wrong one that’s on me. However, I have an AirTag in the box, and it hasn’t moved in nine days. How is my shipment supposed to arrive within the promised 7 to 10 days when it hasn’t even left the initial location? (They picked up 01/14/2025.) This entire process has been beyond frustrating. I could’ve gone with another service, but I chose this company because I spoke with a representative who assured me they could deliver within the timeframe. I even explained that my previous carrier wouldn’t be available until the 26th, and they guaranteed they could deliver faster yet here we are. Update: After an entire month of waiting, my items were finally delivered on the 11th of February far beyond the promised timeframe. And yet, the nightmare didn’t end there. • As the delivery worker moved my elliptical off the truck, he broke it right in front of me. • My TV stand arrived broken. • When I carried my TV upstairs, I noticed the box was caved in, and the screen was completely shattered. I pointed this out immediately, and the response? “Call customer service.” So I did. Now, I’m stuck in a claims queue, currently at number 202 I started at 278 and it can take up to 90 days just for an update. To make matters worse, they charge $75 per flight of stairs and have the nerve to define a flight as just seven stairs. Final Thoughts: This was, without a doubt, the worst moving experience I’ve ever had. Not only was I blatantly lied to about the timeframe, but my belongings arrived damaged or completely broken. This company made big promises to get my business and then delivered nothing but delays, damage, and disappointment. Would I ever recommend this company? Absolutely not. Update: On March 24, 2025, I was informed that my claim for my damaged TV was denied because I had packed the TV myself. However, I followed the company’s instructions precisely—I purchased the recommended TV box and used foam and bubble wrap for protection. Upon delivery, the mover caused additional damage by putting a hole in my wall with a mechanical dolly. The TV box itself was bent, as if it had been struck by the corner of another box, indicating that the damage occurred due to mishandling during transport. Regardless of who packed the TV, it is evident that the damage was caused by the careless handling of my belongings. Overall, this has been an extremely disappointing experience. The company’s lack of care and accountability, along with the excessive charges, made this the worst moving experience I have ever had.
I was dreading packing, but these movers showed up with high-quality materials and had my entire place wrapped and labeled before I knew it. They even color-coded boxes by room, which made unpacking a breeze. Incredible service!
I was disappointed with the overall service because the process was poorly organized and took longer than expected. Communication was inconsistent, making the experience unnecessarily stressful.
This company does not provide relocation services. These brokers are deliberately dishonest and misleading. They have unreliable carriers conduct the actual moving so they can escape being held accountable for anything that goes wrong with your interstate move. They told us that they would be on their way to our destination as soon as our items were picked up. This is, of course, not true. Please don't call them.
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Office working hours
No working hours are available for this company.
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Reviews summary
Recommended based on user reviews
They arrived 30 minutes early and completed our move much faster than anticipated. The crew took the time to wrap everything in padded blankets, including a small patio t ... Read More
953 reviews
Before I paid, communication was excellent. After I paid, it completely disappeared. I called for an update yesterday (01/25/25)and received none. I called again today (0 ... Read More
I decided to pack things myself, but I was short of boxes. Surprisingly, they didn't charge for the extra materials they provided. To ensure everything was safe, they ass ... Read More
The group collaborated effectively. They contacted me often to ensure everything went according to plan, showing their experience. Jack everything to the truck, Max marke ... Read More
I was dreading packing, but these movers showed up with high-quality materials and had my entire place wrapped and labeled before I knew it. They even color-coded boxes b ... Read More
The James team was incredibly nice and helpful. They considerably facilitated my transfer. Excellent from start to finish!!!!!
This was my 3rd move overall, and first time hiring this company’s movers, and I can say without a shadow of a doubt, that this was by far the best moving company I’v ... Read More
I had a 6-foot-long stand-by mirror. The movers carried it attentively the entire time, covering it with layers of cushioning. When we arrived at the new location, they v ... Read More
My toddler was napping when they came, so they kept their volume down whenever they moved boxes through the hallway. One guy tiptoed so softly that I felt like we were in ... Read More
I had a great 5-star experience working for this firm. The David crew arrived on schedule and got to work packing. They were careful to double-pack my dinnerware set, as ... Read More
Andrew and his partner arrived at 09.00 on the dot and were friendly, polite, and professional throughout. They quickly but carefully loaded all my belongings onto the v ... Read More
Mayzlin Relocation LLC is a fully licensed and insured moving company with a strong presence across North Carolina, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Mayzlin Relocation LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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