Moving company in Charlotte, NC
Unfortunately, the service did not meet my expectations. There were unexpected delays, and getting updates from customer support was difficult. I expected a much smoother experience.
My move was delayed because the crew arrived without the proper equipment. What should have been a simple move turned into an all-day process. Very disappointing experience.
A few pieces of furniture were not handled with the level of care I expected. Some items were moved without proper wrapping, and the crew appeared to rush through the tighter areas of the house. This made me concerned about possible damage. More careful handling would have been better.
This company does not provide relocation services. These brokers are deliberately dishonest and misleading. They have unreliable carriers conduct the actual moving so they can escape being held accountable for anything that goes wrong with your interstate move. They told us that they would be on their way to our destination as soon as our items were picked up. This is, of course, not true. Please don't call them.
This was our first long-distance move, and the logistics seemed overwhelming. Fortunately, my move coordinator from this company took care of everything from start to finish and also kept us informed every step of the way. Our items arrived on time, and nothing was missing or damaged. We are utterly grateful!
The moving crew arrived behind schedule, and there was no clear explanation for the delay. We had planned the day around the original arrival time, so this caused several problems. Loading also moved at a slow pace once they arrived. The overall start was quite frustrating.
I had never experienced something so horrible. To begin with, this is a broker rather than an actual moving business. They provide the idea that they have cars and drivers, even when they don't. While your contract is moved to a new company that quickly informs you that the new, higher charges do not align with the prior agreement, your furniture is held captive.
The boxes were packed and arranged without much organization. Some labels were difficult to read, while others were missing completely. After delivery, we spent extra time figuring out which boxes belonged in each room. The packing process needed better attention to detail.
We hired Mayzlin Relocation in February and unfortunately we were very disappointed with their services. We did not feel they met the values and commitments they advertise on their website. The men who worked at our homes were not "highly trained" or professional. They did not come prepared to cover our floors and my husband had to purchase mats and cover the floor himself. The driver stated in his many years of working this job, he has never covered the floors during a move. The men asked what kind of tip they would receive and asked my cleaning lady if there were any snacks for them. They stepped on my wool rug and left red clay foot prints that I had to scrub out. They complained to my husband about having to take boxes to their appropriate rooms because they were all the way upstairs or downstairs. There was an incredible lack of attention to detail. They left the couch on its side in the middle of the room, put boxes that were clearly labeled in the wrong rooms. They did not put the beds together as we were told they would do. The furniture and boxes were left in the middle of the rooms and were stacked so poorly they fell over. I took photos for proof. Contrary to what they offer on their website, the company demanded we pay them cash and threatened that they would not unload our stuff off of the truck until they received it. We have a very large home and the company only provided 4 men to unload an entire semi truck. They had poor attitudes and demonstrated complete exhaustion before the truck was unloaded. They were also at our home beyond appropriate hours and were late for pick up and drop off. We felt we were very misled and absolutely disappointed with the service the men provided and we would not recommend their services to anyone. We believe there is a very specific reason cash is demanded and the above is evidence of that very reason.
I was disappointed with the overall service because the process was poorly organized and took longer than expected. Communication was inconsistent, making the experience unnecessarily stressful.
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Reviews summary
Recommended based on user reviews
They arrived 30 minutes early and completed our move much faster than anticipated. The crew took the time to wrap everything in padded blankets, including a small patio t ... Read More
953 reviews
The crew worked hard and knew what they had to do to make sure our move went smoothly. The way they treated us and our things was so careful that nothing got broken. ... Read More
When we arrived at my new apartment, they helped arrange my sofa and proposed better bedroom layouts. Their attention to detail was outstanding. Everything was perfect wh ... Read More
This company did a great job with every part of the move, from the initial estimate to storage, unloading, cleaning, and even putting together furniture. Thank you very m ... Read More
We hired Mayzlin Relocation in February and unfortunately we were very disappointed with their services. We did not feel they met the values and commitments they advertis ... Read More
This was our first long-distance move, and the logistics seemed overwhelming. Fortunately, my move coordinator from this company took care of everything from start to fin ... Read More
I was worried about my big-screen TV and my collection of framed art, but these movers took every precaution. They used special boxes for my TV and wrapped every piece of ... Read More
These guys were a lifesaver! I had a tight moving schedule, and they were able to accommodate me without any problems. They worked quickly and efficiently, and they were ... Read More
The staff was very understanding of my large wardrobe. They gently lifted and positioned it down a small stairway without causing any dents in the walls because it didn't ... Read More
Adam the leader, updated and checked everything on my list. He instructed every crew member to work with full attention and supervised everything very well. ... Read More
We were downsizing from a house to a condo, and the amount of stuff we had accumulated over the years was ridiculous. Fortunately, the movers from Mayzlin Relocation LLC ... Read More
Mayzlin Relocation LLC is a fully licensed and insured moving company with a strong presence across North Carolina, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Mayzlin Relocation LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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