Moving company in Charlotte, NC
Unfortunately, the service did not meet my expectations. There were unexpected delays, and getting updates from customer support was difficult. I expected a much smoother experience.
I expected a more professional experience based on the reviews. The team seemed disorganized and spent a lot of time figuring things out instead of moving efficiently.
I had never experienced something so horrible. To begin with, this is a broker rather than an actual moving business. They provide the idea that they have cars and drivers, even when they don't. While your contract is moved to a new company that quickly informs you that the new, higher charges do not align with the prior agreement, your furniture is held captive.
The movers arrived much later than the scheduled time, which caused a lot of inconvenience. Communication was poor throughout the process. Overall, the experience was disappointing.
Their friendly demeanor and willingness to accommodate my requests made the experience even more enjoyable. They worked diligently and efficiently, completing the move well within the estimated timeframe.
I am very frustrated about my first experience with Mayzlin. I was notified 3 days after my stuff was picked up that there is a delay and my stuff is estimated to arrive 14 days after the pick-up. This is extremely frustrating since I arranged this relocation with a deposit over a month in advance and was told by sales rep Chris Gibson that the trip from Massachusetts to Florida typically takes 3-5 business days. Despite the terms and conditions mentioning 3-14 days for delivery, I would have appreciated transparency ahead of time that the truck is “delayed” to wait for another customer’s pick-up date to consolidate orders. THIS IS POOR PLANNING ON THE COMPANY’S PART AND SHOULD HAVE BEEN COMMUNICATED BEFORE my pick-up. While the company is saving money doing this, I am losing money while I pay for a hotel each night and don’t have access to my medications on the truck. While in distress about not having my medications, Nadine from customer service was NOT helpful – I have requested a supervisor’s info to discuss this concern to make things right, but they still have not provided me this info. I was also overcharged on space used in the truck as I was advised to “over-estimate” my belongings beforehand so that the final price would be reduced upon the final measurement if less space was used. The movers did not demonstrate a measurement at the end, despite minimizing my belongings to save money. PLEASE do yourself a favor and spend a few hundred dollars more and go with a different company - I was persuaded by sales rep Chris Gibson to choose this company for a smooth experience - now I heavily regret this decision. I am extremely dissatisfied and hope this review saves others from dealing with this hassle from Mayzlin Relocation.
The moving crew arrived behind schedule, and there was no clear explanation for the delay. We had planned the day around the original arrival time, so this caused several problems. Loading also moved at a slow pace once they arrived. The overall start was quite frustrating.
What a wonderful individual! They were punctual, careful to avoid damage, and finished ahead of schedule, saving us hundreds of dollars. They were also very nice and thoughtful. If I ever needed a mover again, I would use them without hesitation.
This company does not provide relocation services. These brokers are deliberately dishonest and misleading. They have unreliable carriers conduct the actual moving so they can escape being held accountable for anything that goes wrong with your interstate move. They told us that they would be on their way to our destination as soon as our items were picked up. This is, of course, not true. Please don't call them.
The boxes were packed and arranged without much organization. Some labels were difficult to read, while others were missing completely. After delivery, we spent extra time figuring out which boxes belonged in each room. The packing process needed better attention to detail.
At My Good Movers, we believe peace of mind starts with verified credentials. Mayzlin Relocation LLC holds all required registrations to legally operate both local and interstate moves.
Office working hours
No working hours are available for this company.
| Mon Monday | N/A |
| Tue Tuesday Today | N/A |
| Wed Wednesday | N/A |
| Thu Thursday | N/A |
| Fri Friday | N/A |
| Sat Saturday | N/A |
| Sun Sunday | N/A |
Reviews summary
Recommended based on user reviews
My elderly mom was worried about her antique table. The movers lifted it carefully, covered it, and placed it exactly where she wanted. They treated her and her things wi ... Read More
953 reviews
These loaders expertly handled our heavy furniture, and their expertise put me at ease throughout the move.
They went the extra mile! Disconnected and reconnected our washer and dryer at both locations. Huge weight lifted off our shoulders!
Their friendly demeanor and willingness to accommodate my requests made the experience even more enjoyable. They worked diligently and efficiently, completing the move we ... Read More
Our move from CO to NY was handled very courteously and efficiently by the staff of Mayzlin Relocation LLC. From the first call until after the move, they kept me informe ... Read More
All of Mayzlin Relocation LLC personnel are highly knowledgeable in their specialties. They took great care in packaging all of our belongings.
I'd want to express my gratitude to the crew for making our relocation quick and easy. If I ever need movers again or know someone who does, you can count on me referring ... Read More
These people make what might be a difficult procedure much easier to handle. In every move, their exceptional packing abilities shined through.
What a wonderful individual! They were punctual, careful to avoid damage, and finished ahead of schedule, saving us hundreds of dollars. They were also very nice and thou ... Read More
The service and work of Mayzlin Relocation LLC are truly commendable. I never thought such a hectic and distant relocation could be perfectly done. I had nothing to worry ... Read More
I am very frustrated about my first experience with Mayzlin. I was notified 3 days after my stuff was picked up that there is a delay and my stuff is estimated to arrive ... Read More
Mayzlin Relocation LLC is a fully licensed and insured moving company with a strong presence across North Carolina, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Mayzlin Relocation LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.
