DO NOT HIRE MAYZLIN
UPDATE: We got a call last week on Friday that our things were being loaded onto a truck. Truck 642, and that we could track it live.
Well, said truck was in Colorado
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UPDATE: We got a call last week on Friday that our things were being loaded onto a truck. Truck 642, and that we could track it live.
Well, said truck was in Colorado for 3 days this last week. Fine, it’s taking its time….not fine.
I checked the tracking this morning and the truck has mysteriously vanished from the tracker. Where could it be? We have no clue! Customer service has not called with updates AGAIN, not even even to let us know if there was a breakdown.
Mayzlin had our things in storage for 2 weeks before even thinking before even thinking of fulfilling there side of the contract. We’re now coming up on them having our things for 30 days with no clue when we will actually get them.
Again DO NOT HIRE THIS COMPANY. Remember when I asked to speak to a manager? Yeah, never got a call. I seriously doubt anyone will help us from this company.
Mayzlin relocation has been an absolute nightmare to work with. They started off great, were very communicative and helpful. The SECOND our things were loaded onto the delivery truck they became impossible to get ahold of. We were told our earliest delivery date would be no problem, that the 4-21 day from pick up was from the day of drop off. Ok great, that’s not too bad. Or so we thought.
They have since changed that statement to our first available delivery date. So now we’re going off of our delivery date NOT the pickup which was originally promised?
They have now effectively pushed our delivery date back because we said we were available? How does that make any sense?
Every person I have spoken to in their customer service department is completely clueless and rude. They have no idea what is going on. They do not know where their trucks are, they do not know a time frame for trucks to arrive.
I asked to speak to a manager who might know more information, they were like “maybe they’ll get back to you, when they have time”….excuse me??
They have made our moving process incredibly inconvenient and stressful. If you are looking to hire movers DO NOT hire Mayzlin.
Move size: 1 Bedroom Home
Service cost:
$3700
