Terrible Service
I would not recommend this moving company to anyone!
I do not want to short sell the perks so here they are:
- Before you pay and before your items are moved, everyon
... Read More
I would not recommend this moving company to anyone!
I do not want to short sell the perks so here they are:
- Before you pay and before your items are moved, everyone is very sweet and helpful
- The moving crew is efficient, they aren't friendly, but they do a great job packing/moving
- The price is right and they do a great job getting you the best price out there. (keep reading)
Long distance moves can be tricky and stressful. I called so many company's and finally gave up because I didn't have time to continue searching.
This company takes advantage of your situation and manipulates you into thinking their service is the only option for you.
Please wary, once you make payment and this company has your items, its a fight to try and get any details.
My items are being held hostage and there is nothing I can do. I called to provide a delivery address 2 days ago and was told that my items could take 21 days to even begin to move. I was told not to call back because there would be no update to provide. I have attempted to reach a manager but the representatives in the call center are very blunt in that they will never help you and you just have to wait it out and hope your items are delivered some day. The most disappointing thing about this service is I am paying 6,000 for zero customer support. I will have a house but nothing to lay my daughter in when we move.
Things to take note of:
- The contract you sign is several pages long with tiny font. When you are in a pinch and trying to get things moving, they use this is a way to lock you in.
- The sales reps don't speak to the actual moving company who manages your items once payment is made. Once you sign the contract, that is the end of a friendly faces.
- You will be treated respectfully until your items are moved into the moving truck, after this point, no one will help you.
- If you sign the lengthy contract in a rush before reading the fine print, you are SOL!
Be extremely careful before considering this company!
Move size: 2 Bedroom Home
Service cost:
$6000
