Trust me this company is terrible !!
I have already reported my experience with this company to the DOD. If you are military please read the complete post. Once again the lowest bidder is who gets the contract and it is demonstrated through their service. Where do I begin? The pickup crew damaged my walls throughout my home. This damage was documented through pictures and a walk thru with the crew. I completed the repairs because my house was sold and it needed to be completed as soon as possible. Nevertheless, I filed the claim through interstate, I received a statement stating they were not going to compensate me at all. So you come to my house, get paid, damage my walls and tell me tough luck deal with it. The drop off crew brought a two man crew that complained the entire time. The original delivery was scheduled for a Monday and it was delivered on Friday. There was a total lack of communication on their behalf which inconvenienced me. Causing me to take off both days because of when the original shipment was scheduled. The delivery time was 0800-1200. They showed up at 1PM, saying they need to finish to get paid before the weekend began. Next, the delivery guy did not want to bring my couch upstairs because he thought it would be too big to fit. He thought he could measure it by eye-balling it. My wife and I ended up bringing my couch up two flights of stairs. My experience was a total disaster from the very beginning. If you see this name on your shipment information ask transportation for a change. It is imperative this company is taken off any military deliveries. Service Members deserve better.
